cloudy 0 Posted March 23, 2021 Share Posted March 23, 2021 My director keeps getting an ESET pop up saying: We think it may be her netgear box that is the problem. I have asked her to check if it is password protected like her router. What should i do in response to the following message that then pops up? Any other info gratefukly received as her last laptop was sending spam from her email purporting to be from her. We have changed all her passwords but fear this may happen again Thanks a lot Link to comment Share on other sites More sharing options...
itman 1,659 Posted March 23, 2021 Share Posted March 23, 2021 This is the second recent posting in regards to Netgear hardware. It a Netgear Wi-Fi Extender installed on the network? Link to comment Share on other sites More sharing options...
cloudy 0 Posted March 24, 2021 Author Share Posted March 24, 2021 yes, the signal was too weak from the router so they installed a wifi extender Link to comment Share on other sites More sharing options...
itman 1,659 Posted March 24, 2021 Share Posted March 24, 2021 Refer to this posting with someone with the same issue: https://forum.eset.com/topic/27838-arp-cache-poisoning-notification-after-adding-extender/ . You can exclude IPv4 local subnet addresses covered by extender by specifying their range in Eset IDS exclusion zone - see below screen shot. Also what appears to have worked for the other thread poster was to perform IPv4 network rest. Link to comment Share on other sites More sharing options...
cloudy 0 Posted March 25, 2021 Author Share Posted March 25, 2021 thank you, i'll see if i can talk her through that Link to comment Share on other sites More sharing options...
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