Jump to content

High disk usage on startup (ekrn.exe, ESET Service)

Adrian Filcik

Recommended Posts

I discovered a problem with disk usage on startup. It seems it's caused by the ekrn.exe process (according to Windows Task Manager). This behaviour is visible on multiple machines I own, but it's only a problem on the ones that have slower drives (HDDs or SATA SSDs). I looked up some solutions available on the internet. Most of them suggested using logging software first, but when I try so PC freezes most of the time (only on startup during the high disk usage, after that it works fine).
I also append multiple snapshots from Task Manager (I'm unable to take a snapshot when the system disk is being used, the whole PC freezes).

Snapshot #1:

Snapshot #2:

Snapshot #3:

Edited by Adrian Filcik
Link to comment
Share on other sites

  • Administrators

Please try to generate advanced oper. system logs from time when the issue is manifesting. You can enabling logging in the advanced setup -> tools -> diagnostics. Don't leave logging enabled for more than 2-3 minutes since the log will grow quickly. When done, collect logs with ESET Log Collector, upload the generated archive to a safe location and drop me a personal message with a download link.

Link to comment
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...