FujiwaraVega 0 Posted February 6, 2021 Share Posted February 6, 2021 (edited) Hello! I bought today the Eset Internet Security, and i found the error ahead. The fun thing is after a few minutes (5-15) it actually let me update the modules, but a few hours later (maybe at the time when the next update is coming) its starts over again. It's happening because my license is new and its need a few days (well, its weekend after all) to sync fully or something is wrong? I tried to reinstall the product, but the error stayed. My Public ID: 3AK-HEB-H27 Edited February 6, 2021 by FujiwaraVega Link to comment Share on other sites More sharing options...
itman 1,740 Posted February 7, 2021 Share Posted February 7, 2021 Refer to this: https://support.eset.com/en/kb2850-troubleshooting-for-modules-update-failed-message for possible mitigations to the issue. Link to comment Share on other sites More sharing options...
Buddel 0 Posted February 7, 2021 Share Posted February 7, 2021 17 hours ago, FujiwaraVega said: It's happening because my license is new and its need a few days (well, its weekend after all) to sync fully ... No, I don't think so. I bought two licences earlier this week, and I did not encounter any sync problems. Just follow the link provied by itman and make sure that you have completely removed any previously installed anti-malware software. Link to comment Share on other sites More sharing options...
FujiwaraVega 0 Posted February 7, 2021 Author Share Posted February 7, 2021 Well, i tried everything and nothing helped, but after a few hours, its just worked. No error message, its just updating perfectly every few hours. Thank you guys, problem solved then. ^^ Link to comment Share on other sites More sharing options...
Buddel 0 Posted February 7, 2021 Share Posted February 7, 2021 Glad to hear things are back to normal. Link to comment Share on other sites More sharing options...
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