CNNS 0 Posted January 12, 2021 Share Posted January 12, 2021 Hi there, one of my customers used the ESET PROTECT tasks to update a Mail Security for Microsoft Exchange and as a side effect the local Quarantine has been cleared. Two Questions: Is this supposed to happen? Can the quarantine be restored from Backups (Veeam)? System Information: ESET PROTECT (Server), Version 8.0 (8.0.2216.0)ESET PROTECT (Web Console), Version 8.0 (8.0.175.0) ESET Mail Security 7.3.10011.0 Thanks in advance Link to comment Share on other sites More sharing options...
CharlySchramm 1 Posted March 12, 2021 Share Posted March 12, 2021 Would be nice to know. I couldnt install the update from 7.2 to 7.3 without renaming the program folder and run a new installation. Now the quarantine data is stuck in the old folder (in Programdata) and i can't copy it to the "new" quarantine. It's not exactly the same problem but the new quarantine is empty even though we imported the old configuration. Link to comment Share on other sites More sharing options...
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