mimii 0 Posted December 17, 2020 Share Posted December 17, 2020 Hi all, I have an issue and I hope you will help me. Today I had an ESET notification( unfortunately I couldn't capture it) that ESET couldn't delete an pua, I entered to LOG DETECTION and di scovered it. In advanced setup >malware scans>threatsense parameters>cleaning level, I have ALWAYS REMEDY ACTION. I ran a scan and there is nothing found and nothing in the quarantine, and when I click on ESET icon there is " you are protected". Also, sometimes I am having a problem with the update, ESET takes 7 to 10 minutes to finish an update, in the LOG EVENTS here is what I have. So why in the scan I have ZERO detected and cleaned things while this pua is not cleaned ?why the scan didn't detect the pua ? Link to post Share on other sites
itman 955 Posted December 17, 2020 Share Posted December 17, 2020 (edited) The PUA detection was for a JavaScript on a web site you accessed when using Chrome. One possible explanation for non-cleaning is the JavaScript actually resides on the web server hosting the web page. Eset obviously does not have access to that web server. If the alert was a one time occurrence, I wouldn't worry about. Just stay away from the web site that is the source of the alert. Edited December 17, 2020 by itman Link to post Share on other sites
mimii 0 Posted December 17, 2020 Author Share Posted December 17, 2020 (edited) 5 hours ago, itman said: The PUA detection was for a JavaScript on a web site you accessed when using Chrome. One possible explanation for non-cleaning is the JavaScript actually resides on the web server hosting the web page. Eset obviously does not have access to that web server. If the alert was a one time occurrence, I wouldn't worry about. Just stay away from the web site that is the source of the alert. Thank you for helping Edited December 17, 2020 by mimii Link to post Share on other sites
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