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EBA 2Factor Security with different Authenticator Apps


INDUS_MH
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Hello,

today I set up 2 Factor Security for my Eset Business Account and noticed that it didn't work with Google Authenticator.

Is it possible to set it up with a different Authenticator App than the one from Eset?

Kind regards

Martin

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  • 1 month later...

2 Factor is enabled on my account, but I see no way of adding my phone and registering it with the account. I also cannot turn off 2 factor on my account. 

How am I supposed to register the app? THere's nothing under my user or dashboard to add an authentication device for the 2 factor?

 

Any help would be great, thanks

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  • 3 weeks later...
  • ESET Staff

To deploy 2FA and use ESET Secure Authentication app or 3rd-party 2FA app, you need to go to Profile and enable Two-factor authentication.

If you require to change your authentication app while you have active 2FA in EBA, you must deactivate it and activate again. System gives you option to deploy ESET Secure Authentication app or synchronize with any third-party app which support TOTP.

To find more details, please follow ESET Business Account online help / 2FA

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  • 1 month later...
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