oliverhauser 0 Posted September 26, 2020 Share Posted September 26, 2020 Hi Guys, I need to find a way to remove this trojan. It keeps returning and eset keeps "cleaning" it. Does anyone know who to get rid of this malware permanently? It's called Win32.Agent.MNL Thanks in advance. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,923 Posted September 26, 2020 Administrators Share Posted September 26, 2020 Please upload logs collected with ESET Log Collector for a start. Link to comment Share on other sites More sharing options...
itman 1,630 Posted September 26, 2020 Share Posted September 26, 2020 Also copy the Eset Detection log entry for this and paste it into your next reply. Link to comment Share on other sites More sharing options...
oliverhauser 0 Posted September 28, 2020 Author Share Posted September 28, 2020 Hiya, Here is the log and a pic of the detection. @Marcos I have also attached threat logs. n. eis_logs.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 4,923 Posted September 28, 2020 Administrators Share Posted September 28, 2020 The file is 0 bytes in size. Please check the size of the file on the disk. Link to comment Share on other sites More sharing options...
itman 1,630 Posted September 28, 2020 Share Posted September 28, 2020 25 minutes ago, oliverhauser said: Here is the log and a pic of the detection. Only Eset Admins cab read forum attachments. This screen shot of the alert doesn't help since since it doesn't show the "file" that contains the malware. Open Eset Detection log. Right mouse click on the entry created for this Eset alert. Select "Copy" which will save the entry to the desktop clipboard. Now reply in this forum thread and paste the clipboard entry in the reply. Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 198 Posted October 5, 2020 Most Valued Members Share Posted October 5, 2020 Is that Security Service running in realtime in the same time with ESET ? Link to comment Share on other sites More sharing options...
oliverhauser 0 Posted October 19, 2020 Author Share Posted October 19, 2020 Yes, AV defender was running. Link to comment Share on other sites More sharing options...
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