Papu 0 Posted September 25, 2020 Share Posted September 25, 2020 I am using ESET INTERNET SECURITY after one year I upgraded my PC. Now it is showing Activation failed An error occurred during the activation process. error code ACT.39 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted September 25, 2020 Administrators Share Posted September 25, 2020 Please provide your public license ID. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted September 25, 2020 Administrators Share Posted September 25, 2020 I'd recommend contacting your local ESET support. Could not determine the reason for ACT.39 error, your license appears ok to me. Link to comment Share on other sites More sharing options...
Papu 0 Posted September 25, 2020 Author Share Posted September 25, 2020 kindly guide me what to do. Link to comment Share on other sites More sharing options...
itman 1,746 Posted September 25, 2020 Share Posted September 25, 2020 (edited) 23 minutes ago, Papu said: kindly guide me what to do. https://www.eset.com/int/support/contact/ Edited September 25, 2020 by itman Link to comment Share on other sites More sharing options...
Papu 0 Posted September 29, 2020 Author Share Posted September 29, 2020 On 9/25/2020 at 10:44 PM, Marcos said: I'd recommend contacting your local ESET support. Could not determine the reason for ACT.39 error, your license appears ok to me. I changed my mother board. is this a reason for this? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted September 29, 2020 Administrators Share Posted September 29, 2020 Y 3 hours ago, Papu said: I changed my mother board. is this a reason for this? Yes, that could be it. You have a license for 1 seat but activation has been already performed on 2. Please remove unused seats via the license manager at my.eset.com and re-try. Link to comment Share on other sites More sharing options...
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