Koos 0 Posted September 3, 2019 Share Posted September 3, 2019 Good evening, For the last two days I tried to activate my (online) bought license for ESET Smart Security Premium 1 Device 1 Year PC ESET Key GLOBAL, but every time I get a ECP 20003 error and message licensingserver couldn't been reached. I'm a bit sad now as I think I tried every trick in my book to let it succeed... So as a last resort I try this forum for tips and tricks... Hardware: HP laptop with Windows 10 Home edition No other antivirus software Tried with WiFi and network cable on a VDSL-modem/router. Logfile collector files available .. Please help.... Sweet greetings from Koos Link to comment Share on other sites More sharing options...
Administrators Marcos 5,242 Posted September 3, 2019 Administrators Share Posted September 3, 2019 1, Check if the hosts file C:\Windows\System32\drivers\etc\hosts contains only default entries for localhost. 2, Try setting DNS servers to 8.8.8.8 and 8.8.4.4 and reboot the machine. Link to comment Share on other sites More sharing options...
Koos 0 Posted September 3, 2019 Author Share Posted September 3, 2019 20 minutes ago, Marcos said: 1, Check if the hosts file C:\Windows\System32\drivers\etc\hosts contains only default entries for localhost. 2, Try setting DNS servers to 8.8.8.8 and 8.8.4.4 and reboot the machine. Hi @Marcos, Hosts file contains: 127.0.0.1 activate.adobe.com 127.0.0.1 practivate.adobe.com 127.0.0.1 lmlicenses.wip4.adobe.com 127.0.0.1 lm.licenses.adobe.com 127.0.0.1 na1r.services.adobe.com 127.0.0.1 hlrcv.stage.adobe.com 127.0.0.1 edf.eset.com Which has to go or getting changed I'll try dns servers after sending this mail Greetings Koos Link to comment Share on other sites More sharing options...
Koos 0 Posted September 3, 2019 Author Share Posted September 3, 2019 Sadly changing DNS-servers didn't do the trick... Link to comment Share on other sites More sharing options...
Administrators Marcos 5,242 Posted September 3, 2019 Administrators Share Posted September 3, 2019 Looks like an ESET activation crack was run on the machine which modified the hosts file. Please remove the last line referring to *.eset.com and reboot the machine. Link to comment Share on other sites More sharing options...
Koos 0 Posted September 3, 2019 Author Share Posted September 3, 2019 YES, YES, YES, It works (doing happy dance right now) Thank you so much @Marcos When i got this laptop there was some software which I removed very quickly and replaced by legal. As a antivirus there was AVG, but I love ESET better. So many thanks Greetings from Koos in Holland 😀😀😀 Link to comment Share on other sites More sharing options...
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