Eset password manager don't work with Firefox 68(64 bit)

[Ladderman 1]

Hi

I recently had to reset my Windows 10,and after that i was re-installing my software for my PC.But i keep getting an Outdated message when i click on the Eset password manager extension in Firefox 68(64 bit).

This extension was working about 3 days ago,but now it doesn't want to work.

I have tried the tips in this Support page:-

https://support.eset.com/kb6181/

What can i try to get my Eset password manager extension working again?.

Thanks

Colin

Edited August 10, 2019 by Ladderman

[Ladderman 1]

Hi

So can anyone help me out?.Does my post need more info,or do i need to start a support ticket?.

Thanks

Colin

 

[itman 1,746]

It's  possible it somehow got uninstalled due to the Win 10 reset. Try to reinstall it using this as a guide: https://support.eset.com/kb6209/#PasswordManager

[Ladderman 1]

Hi

Thanks itman,followed the guide you suggested and now password and Firefox seem to be working good together now.Technology is great,but when it throws a wobbly...

Thanks

Colin

[Ladderman 1]

Hi

Sorry about this.I was having trouble with Firefox recently,and i had to save my history file.That went well but now whenever i start Firefox,i get the error message(see image #1).Yes i have installed the Password extension to Firefox.I have uninstalled password manager from the Firefox extension page,and reinstalled it from this ESET help page:-

https://help.eset.com/password_manager/2/en-US/install_firefox_extension.html?extensionId={d43e5373-26d4-4745-89b9-83299e9d505f}

But i still get the same error message whenever i start up Firefox.I have tried the troubleshooting tips on this ESET help page:-

https://support.eset.com/kb6181/

Can anyone advise me on where i am going wrong?.

Thanks in advance

Colin

PS sometimes i am seeing the 2nd image from time to time as well.

Edited September 25, 2019 by Ladderman