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ESMC and connections every second


Lockbits
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Hello guys,

A customer is asking us why ESMC console is generating connections every second to ESET. Please see screenshot.

What explanation can we give to them?

Thank you.

connections every second.png

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  • ESET Staff

Hello,

these conection are not performed by ESMC, but by ESET HTTP Proxy (which is installed by default on the same server like ESMC) on behalf of EES/EEA 7.

These requests pull incremental updates of URL/File blacklists used on endpoints. Older versions made these requests every 20 minutes, but every one pulled the same data, what put unnecessary burden to customers network. In new endpoints proxy cache is used, so only first endpoint pulls the data from ESET and subsequent endpoints pull most of the data only from proxy cache. Only the last - most recently changed part of data needs  to be pulled from ESET servers.

Cheers,

Patrik.

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6 minutes ago, Patrik said:

Hello,

these conection are not performed by ESMC, but by ESET HTTP Proxy (which is installed by default on the same server like ESMC) on behalf of EES/EEA 7.

These requests pull incremental updates of URL/File blacklists used on endpoints. Older versions made these requests every 20 minutes, but every one pulled the same data, what put unnecessary burden to customers network. In new endpoints proxy cache is used, so only first endpoint pulls the data from ESET and subsequent endpoints pull most of the data only from proxy cache. Only the last - most recently changed part of data needs  to be pulled from ESET servers.

Cheers,

Patrik.

Thank you Patrik, explanation sent to customer.

Best regards,

André

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