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Need help with no internet access computers.


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Hello, I have about 30 computers with no access to thr internet, what are my options how can install and update moduls and virus databases? 

Thank a lot.

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  • ESET Staff

Hello @matol1.
Couple of clarification questions: 

  1. Will those clients be managed from ESET Remote Administrator / Security management center? 
  2. Will it be possible to use ERA / ESMC as a proxy, for caching of updates, and forwarding ESET-related connections? Or is internet completely forbidden and you will need to update over local network? 
Based on that, you can either use update mirror for both repository creation and module update downloads, however that would be a bit of an overkill for 30 computers. If all of them are the same version, you can create a mirror from one of the clients, who will then serve the update. 
 
Recommended reading:
 
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Hello,

Clients are managed from Security management center.

Security management center is connected to the internet, but this computers have canceled internet.

 

 

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  • ESET Staff

So in that case, installing an Apache HTTP server, and then using it as proxy cache / forward proxy for the internet related services would be the best possible solution for you.

Only the ESET services are whitelisted on the devices. It´s the most network efficient solution that also enables the ESET Live Grid and Licensing systems.

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  • ESET Staff

It´s a part of the Virtual appliance, but you have to explicitly enable it during the initial setup. If you have not done so, you can enable it afterwards according this settings:

https://help.eset.com/esmc_deploy_va/70/en-US/?enable_apache_http_proxy.html

Please note, that "out of the box policies" will not be created in this case, and you will have to configure your clients, to communicate via the HTTP Proxy.  You should set proxy for both Agent (agent policy) and Endpoint / Security product (Endpoint Policy), within respective settings.

https://help.eset.com/esmc_admin/70/en-US/agent_settings.html

https://help.eset.com/ees/7/en-US/idh_config_connection.html?zoom_highlightsub=HTTP+Proxy

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