Urgent - What changes were made since last week?

[arnie 0]

I'm on version 7.0.302.26.

 

I'd like to know what changes were made since last week because since then, a program I use, Multicharts it takes ages to open or not open at all.

 

I've been a user of ESET for the past 4 years or so, a very happy user. 

You guys were the only ones that would use very little computer resources and would not mess up the realtime data I receive from Multicharts.

 

Since last week Multicharts started to not open at all (hang up and never open).

I contacted Multicharts support, they connected to my computer, made tests upon tests, than they started to  change some ESET configurations and by magic all seemed fine.

Today, when I tried to open Multicharts, the same thing happened, I cannot open it.

 

I've been changing ESET configurations and nothing happens.

 

Since there was no changes in Multicharts and everything else on my computer is working fine I must assume that you guys change something on your daily updates that it seems blocking Multicharts.

 

Please advise because I cannot have this type of situation since I use Multicharts on my work.

 

Regards,

Fernando

[Marcos 5,070]

Does temporarily disabling firewall, web access protection or protocol filtering (in the advanced setup) make a difference?

[PodrskaNORT 17]

Arnie,

 

 

Do you have Windows XP?

 

If YES - "Automatic updates" are the most probable cause. Check the process SVCHOST - it may be using 99% of CPU

 

 

Tomo