Stephlal 0 Posted August 22, 2018 Share Posted August 22, 2018 My ESET 30% CPU usage has been an issue for quite some time now. I'm on windows 10, completed a fresh Eset Internet Security install last night, no dice. I tried turning off hips and real time monitoring, no dice. The issue comes and goes. I'll be sitting idle on my pc, them bam, eset goes 30% CPU usage for 5-10min., then it stops. It's random, I can't put my finger on what triggers it. What logs / information do you need from me to help troubleshoot this issue? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,706 Posted August 22, 2018 Administrators Share Posted August 22, 2018 In the advanced setup -> Tools -> Diagnostics, select "Full" dump type from the drop-down menu and click OK. When the issue occurs, click Create (dump) in the Diagnostic section of the advanced setup. Finally collect logs with ELC. Upload the generated archive to a safe location (e.g. Dropbox, Onedrive, etc.) and drop me a private message with the download link. You can also create a Procmon dump from time when the issue occurs: https://support.eset.com/kb6308. Link to comment Share on other sites More sharing options...
Stephlal 0 Posted September 5, 2018 Author Share Posted September 5, 2018 Thanks, proc mon sent by pm! Link to comment Share on other sites More sharing options...
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