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30% CPU usage for ekrn.exe


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My ESET 30% CPU usage has been an issue for quite some time now.

I'm on windows 10, completed a fresh Eset Internet Security install last night, no dice.

I tried turning off hips and real time monitoring, no dice.

The issue comes and goes. I'll be sitting idle on my pc, them bam, eset goes 30% CPU usage for 5-10min., then it stops. It's random, I can't put my finger on what triggers it.

What logs / information do you need from me to help troubleshoot this issue?

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In the advanced setup -> Tools -> Diagnostics, select "Full" dump type from the drop-down menu and click OK. When the issue occurs, click Create (dump) in the Diagnostic section of the advanced setup. Finally collect logs with ELC. Upload the generated archive to a safe location (e.g. Dropbox, Onedrive, etc.) and drop me a private message with the download link.

You can also create a Procmon dump from time when the issue occurs: https://support.eset.com/kb6308.

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