chrlshlmn 36 Posted November 3, 2013 Share Posted November 3, 2013 I wanted to submit a file for analysis,and received a message stating/Failed to submit sample for analysis.Thank you. Link to comment Share on other sites More sharing options...
Veeshush 3 Posted November 3, 2013 Share Posted November 3, 2013 Have you submitted it to VirusTotal? www.virustotal.com/ ESET has a page here with details on how to submit files to them as well: hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN141 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted November 4, 2013 Administrators Share Posted November 4, 2013 It's better to email the sample to ESET as per the instructions in the above mentioned KB article. Anyways, what version of ESS and operating system do you have installed? What's the size of the file you attempted to submit? Is it an exe or dll file or another type? Link to comment Share on other sites More sharing options...
chrlshlmn 36 Posted November 4, 2013 Author Share Posted November 4, 2013 Thank you Marcos.It was an exe file.I wanted to send super anti-spyware to just check it out.I uninstalled and also at one time it was puran defragger/utilities but I decided against it for now.I am using ESS 7 on Windows 7 professional 64 bits.Thank you very much for your response. Link to comment Share on other sites More sharing options...
SweX 871 Posted November 4, 2013 Share Posted November 4, 2013 Thank you Marcos.It was an exe file.I wanted to send super anti-spyware to just check it out.I uninstalled and also at one time it was puran defragger/utilities but I decided against it for now.I am using ESS 7 on Windows 7 professional 64 bits.Thank you very much for your response. Regarding Puran, I have seen a few discussion were people have mentioned that their AV have detected "malware" when trying to install, but it's not malware but a PUP/PUA detection that is triggered because of some PUA in the installer. So I think that's what you saw too. Link to comment Share on other sites More sharing options...
chrlshlmn 36 Posted November 6, 2013 Author Share Posted November 6, 2013 Thank you for your answer and response SweX.It was very helpful Link to comment Share on other sites More sharing options...
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