Jump to content

Archived

This topic is now archived and is closed to further replies.

chrlshlmn

Submitting files for analysis

Recommended Posts

I wanted to submit a file for analysis,and received a message stating/Failed to submit sample for analysis.Thank you.

Share this post


Link to post
Share on other sites

It's better to email the sample to ESET as per the instructions in the above mentioned KB article. Anyways, what version of ESS and operating system do you have installed? What's the size of the file you attempted to submit? Is it an exe or dll file or another type?

Share this post


Link to post
Share on other sites

Thank you Marcos.It was an exe file.I wanted to send super anti-spyware to just check it out.I uninstalled and also at one time it was puran defragger/utilities but I decided against it for now.I am using ESS 7 on Windows 7 professional 64 bits.Thank you very much for your response.

Share this post


Link to post
Share on other sites

Thank you Marcos.It was an exe file.I wanted to send super anti-spyware to just check it out.I uninstalled and also at one time it was puran defragger/utilities but I decided against it for now.I am using ESS 7 on Windows 7 professional 64 bits.Thank you very much for your response.

Regarding Puran, I have seen a few discussion were people have mentioned that their AV have detected "malware" when trying to install, but it's not malware but a PUP/PUA detection that is triggered because of some PUA in the installer. So I think that's what you saw too.

Share this post


Link to post
Share on other sites

Thank you for your answer and response SweX.It was very helpful 

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...