VPN not work after ESS or EIS installed

[jinlei801011 2]

Hi ESET,

My customer cannot access VPN with ESS or EIS installed, but it works on ESSP, the error is:

Your computer's security is unsatisfactory

Your computer does not meet the following security requirements. Please follow the instructions below to fix these problems. When you are done click Try again.

1. Antivirus software

Instructions: Purchase and install a licensed Antivirus software from any retail distributor and update the virus definitions to the latest from the internet.

Reason: Windows Defender 4.10.14393.187 does not comply with policy. Compliance requires real time protection enabled.

Windows Defender real time protection was replaced by ESET. It works when ESSP was installed, but ESS and EIS always saw this error

 

Thanks