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Threats Found on PC but not showing up in ERA Console


mstroud_pfi
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I've come across this issue a few times but users are receiving the "Warning Threats Found" popup but I'm not seeing the alerts in the ERA Console.  It doesn't happen all the time.  Any reason why?

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To start off, post a screen shot of the detected threats log from such client and a screen shot of what you see in the ERA console.

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I uploaded to screen shots of the client and ERA console.  The listed threats under the threats tab is not the computer with the attached popup screenshot. 

Eset-AV-Client.JPG

 

 

Edited by mstroud_pfi
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  • 6 months later...
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