lunlida 0 Posted December 23, 2016 Share Posted December 23, 2016 Hi all, My apps working smooth (ex. New Khmer Dictionary, ....... etc) on Windows 7 both(32/64 bits) that has Eset 5 installed but after I upgrade to version 6 it doesn't work anymore. so anybody can help me to fix it. Thanks in advance Link to comment Share on other sites More sharing options...
jimwillsher 65 Posted December 23, 2016 Share Posted December 23, 2016 Hi Is it Endpoint Security or Endpoint Antivirus? And what do you mean by "not working" - what are the symptoms? Jim Link to comment Share on other sites More sharing options...
lunlida 0 Posted December 24, 2016 Author Share Posted December 24, 2016 (edited) It is Endpoint Antivirus version 6. when i open that app (New Khmer dictionary ) it doesn't show anything but i check on task manager this app working. so what is going on? Edited December 24, 2016 by lunlida Link to comment Share on other sites More sharing options...
jimwillsher 65 Posted December 24, 2016 Share Posted December 24, 2016 What happens if you disable the eset firewall, or switch it to learning mode? My guess is that it is trying to connect to an update server but that the firewall is blocking it. Link to comment Share on other sites More sharing options...
lunlida 0 Posted December 26, 2016 Author Share Posted December 26, 2016 pls, see my attachment below. it is client pc not server so maybe admin block firewall. Eset-no-firewall.rar Link to comment Share on other sites More sharing options...
Administrators Marcos 5,228 Posted December 27, 2016 Administrators Share Posted December 27, 2016 Does disabling protocol filtering in the advanced setup make a difference? If not, what about disabling automatic start of real-time protection and restarting the computer? If no change, disable HIPS and reboot. Let us know about your findings. Link to comment Share on other sites More sharing options...
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