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BlueBear

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Kudos

  1. Upvote
    BlueBear gave kudos to Marcos in Report templates do not include all problems   
    I don't know if there's a technical reason why the problem is not on the list or if it needs to be added in future versions of PROTECT. Currently we track it as a possible bug.
    P_EP-30146
  2. Upvote
    BlueBear gave kudos to labynko in Future changes to ESET PROTECT (formerly ESET Security Management Center / ESET Remote Administrator)   
    Description: "does not contain" filter is missing in ESET PROTECT's report template filter settings
    Detail: In ESET PROTECT, there is a rather limited choice in the report template filter settings.
    For example, it is not possible to create a filter condition to exclude the occurrence of any string ("does not contain" condition).

  3. Upvote
    BlueBear gave kudos to Tomasz Trynkowski in Future changes to ESET PROTECT (formerly ESET Security Management Center / ESET Remote Administrator)   
    In that case what we need is an option to filter out that information on the PROTECT side. Or a filter for alerts in general. Having to wait several years for OSes to change is not a solution.
  4. Upvote
    BlueBear gave kudos to rmdir32 in Future changes to ESET PROTECT (formerly ESET Security Management Center / ESET Remote Administrator)   
    Description: ESET Protect Cloud ability to store and view changes made to policies in Audit Log.
    Detail:
    Customer is in the healthcare industry and has to abide by many high level certifications and audits which many deal with logging changes in their operating environment. Currently attempting to use the "Show object details" when viewing Audit log of a particular policy; however this only shows the current policy settings and does not display a log of changes made.
    ESET products play a key role in their protection and having this ability to track specific changes within the many policies that they have plays into this area of logging important changes. 
    Without having a native ESET log that shows specific changes from one edit to the next, they are lacking in this area when it comes time to present to auditors and other certification bodies. 
    This would be a huge benefit to their company in particular and also serves as a great feature to include in ESET overall. 
     
     
  5. Upvote
    BlueBear gave kudos to Zen11t in Future changes to ESET PROTECT (formerly ESET Security Management Center / ESET Remote Administrator)   
    Description: Disable Warning "Your operating system is outdated" in ESET Protect
    Details: On the clients we can disable this warning, need options to hide on ESET Protect too.
  6. Upvote
    BlueBear gave kudos to SteD in Future changes to ESET PROTECT (formerly ESET Security Management Center / ESET Remote Administrator)   
    Description: Show all module infos from agents in ESET Protect
    Detail: We need the possibility to see all versions of all modules of all ESET Products on  connected agents (clients/servers), e.g. the HIPS support module. 
     
    Description: possibility to enforce communication from agent
    Detail: We need a possibility to enforce the communication from the agent to the ESET Protect console from the agent. A wake-up call via EPNS will not work, as we are not allowing the clients to be connected to the internet.  
  7. Upvote
    BlueBear gave kudos to ewong in Future changes to ESET PROTECT (formerly ESET Security Management Center / ESET Remote Administrator)   
    Description:  Bundled-configuration/file/certificates for migration to new server.
     
    Detail: Currently migrating to a new server is a confusing mess.  Perhaps future ESET PROTECT servers can have an option to gather all necessary configurations/files/certificates into one bundle that can be imported into the new server.  This of course means that the old server and the new server must be running the same version (or binary compatible) of ESET PROTECT.  (i.e.  cannot migrate from ESMC to ESET PROTECT)
     
     
     
  8. Upvote
    BlueBear gave kudos to serpher in Future changes to ESET PROTECT (formerly ESET Security Management Center / ESET Remote Administrator)   
    Description: More templates
    Detail: New options to choose from in dynamic templates such as: Computer name, tags, IP address and etc. Pretty much all available columns from Computers section.
  9. Upvote
    BlueBear received kudos from kurco in ESET Endpoint Antivirus Error: Cannot connect to Confd: No such device or address   
    Thank you @kurco for your swift response and assistance. This has now been resolved.
     
    For those that have a similar issue, you can resolve it by following this article https://support.eset.com/en/kb8571-eset-service-fails-to-start-when-installing-eset-server-security-or-eset-endpoint-antivirus-for-linux-on-ubuntu-2204-or-mint-21?ref=esf.
  10. Upvote
    BlueBear gave kudos to kurco in ESET Endpoint Antivirus Error: Cannot connect to Confd: No such device or address   
    Hi BlueBear,
    Confd is part of Endpoint Antivirus, if you are getting this error, there is something wrong with your installation. Could you please share logs? without them it's really hard to tell what is wrong. 
    Regards
    Kurco
  11. Upvote
    BlueBear gave kudos to kurco in ESET Endpoint Antivirus Error: Cannot connect to Confd: No such device or address   
    yes, please try it. Most probably it will have problems to collect everything (because of confd issue), but for now, it should be enough. 
     
  12. Upvote
    BlueBear received kudos from kurco in ESET Endpoint Antivirus Error: Cannot connect to Confd: No such device or address   
    I have sent the logs as requested via a PM. 
     
    Thanks
  13. Upvote
    BlueBear gave kudos to Marcos in Push Notification Service Servers Cannot be Reached ver.11.0.2032.0   
    We'll fix it on our EPNS servers today and change the way the notifications pop up via an automatic module update soon. We expect the Direct cloud communication module 1136 to be available on the pre-release update channel tomorrow.
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