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Posts posted by itman
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8 minutes ago, Pete12 said:
Where to find the appropriate GUID ...............( id=18/19 ) ??
No clue.
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41 minutes ago, Pete12 said:
Can you , please, tell me how(?) to roll back to previous ESET Internet Security 16.2.15 ?
You can't "rollback" to ver. 16.2.25.
1. Export existing Eset 17.0.15 settings if customization made from Eset default settings.
2. Download ver. 16.2.15 from here: https://support.eset.com/en/kb2885-download-and-install-eset-offline-or-install-older-versions-of-eset-products . Scroll down to this web page section, Earlier versions of ESET Windows home products, and select ver. 16.x for the Eset product you have installed.
3. Uninstall Eset ver. 17.0.15. Reboot necessary after uninstall.
4. Install Eset ver. 16 previously downloaded.
5. Import Eset settings if previously exported.
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6 minutes ago, Pazzz1 said:
it keeps showing up anything I could do
We need @Marcos to verify if the detection is a false positive.
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26 minutes ago, Pete12 said:
How to fix these errors , possible to revert to 16.2.15 .........??
That's what I did. Stayed with 16.2.15.
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24 minutes ago, Pete12 said:
Seems to be TPM-related , my PC does not have TPM .
How did you upgrade to Win 11? TPM is a base requirement for Win 11.
Overriding base Win 11 requirements to force its install not a good idea. It could come back to bite you in the butt.
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This URL has 0 detection's at VirusTotal.
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13 minutes ago, Pete12 said:
HOW(??) to do this on Windows 11 ( 23H2 , Dutch ) ..??
https://www.elevenforum.com/t/open-windows-security-in-windows-11.1050/
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17 minutes ago, Pete12 said:
Windows 11 ( 23H2 , Dutch ) ..??
This does clarify the problem might only be related to Win 11.
Another posting of note: https://answers.microsoft.com/en-us/windows/forum/all/receiving-event-id-18-19-and-error-with-thumbprint/c34478a9-c7e5-4631-b9a5-37eacb8b0d36?page=1
QuoteThe Windows Security Center Service was unable to load instances of AntiVirusProduct from datastore.
The Windows Security Center Service was unable to load instances of FirewallProduct from datastore.The only way this poster was able to resolve the issue was to revert back to Win 10.
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I will also advise opening Windows Security Center -> Device Security -> Core isolation -> Core isolation details and verify that Memory Integrity is set to On status.
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55 minutes ago, howardagoldberg said:
Is there any official word on the status?
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19 minutes ago, Tim_01 said:
AS FAR WINDOWS 10 GOES WITH MISSING SUPPORT FOR ACS WE WOULD LIKE TO SUGGEST DEVELOPERS NOT TO AUTO UPDATE TO VERSION 17, 17+ VERSIONS WHEN UPDATING THE PRODUCT SIGNATURES/MODULES OF ESET VERSION 16. BECAUSE YOU HAVE SEEN WHAT HAS HAPPENED TO ONE OF MY MACHINES.
This has already been acknowledged here: https://forum.eset.com/topic/38725-eset-internet-security-not-working-after-17015/?do=findComment&comment=175486
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Assume Eset has temporarily suspended ver. 17.0.15 upgrades by all in-product methods until recently posted issues have been resolved.
Appears however you can still download here: https://support.eset.com/en/kb2885-download-and-install-eset-offline-or-install-older-versions-of-eset-products?ref=esf . Do so at your own risk.
-EDIT- Looks like off-load download link is also down.
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1 minute ago, Marcos said:
Forced upgrade by pressing "Check for updates" will upgrade the product to v17.
Plan on not getting much sleep for awhile.
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1 minute ago, Marcos said:
Automatic update has been disabled on the regular update channel
👍
What about forced in-product upgrade option?
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3 minutes ago, Marcos said:
In order to download v16, use the link https://download.eset.com/com/eset/apps/home/eis/windows/v16/latest/eis_nt64.exe, not the one from the KB.
Yes, this is indeed ver. 16.2.15.
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14 minutes ago, Tim_01 said:
I have done couple of times please download Eset Internet Security 16. after downloading see properties of the file. no luck
You are indeed correct. The web site is downloading ver. 17.0.15;
Looks like Eset can't do anything right lately.
Problem might be the download is coming from the Eset International web site which doesn't seem right.
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8 minutes ago, Tim_01 said:
as i have stated previously version 16 is wrong.
Open this link: https://support.eset.com/en/kb2885-download-and-install-eset-offline-or-install-older-versions-of-eset-products?ref=esf .
Scroll down in the web page to the section named, "Earlier versions of ESET Windows home products." Select ver. 16 there for the Eset product you have installed.
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1 minute ago, Tim_01 said:
Windows 10 Pro, 1703, 15063.11
This might be your issue. I don't know how thoroughly Eset tested ver. 17 on unsupported Win 10 versions.
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On your other Win 10 Pro devices, you can block Eset auto upgrading to ver. 17 per below screen shot.
On the device with Win Device Manager issue, your only option is;
1. Export your existing Eset settings if modifications from defaults settings made.
2. Uninstall ver. 17.
3. Download and install ver. 16 from here: https://support.eset.com/en/kb2885-download-and-install-eset-offline-or-install-older-versions-of-eset-products .
4. If previous Eset settings exported, import those settings into ver. 16.
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This is a strange one.
According to Microsoft, Device Guard is only now being used in HVCI - memory integrity processing: https://learn.microsoft.com/en-us/windows/security/application-security/application-control/introduction-to-device-guard-virtualization-based-security-and-windows-defender-application-control . Otherwise, WDAC in Win 10 Pro handles everything.
I don't have WDAC enabled on my Win 10 Pro x(64) 22H2 build. This might be the explanation why I didn't encounter the issue in my previous testing of ESSP ver. 17.0.13. However at the end of that testing, I was getting system lockup after system startup as describe here: https://forum.eset.com/topic/38669-ver-1703-secure-search-issue/?do=findComment&comment=175389 . Hence, my recommendation not to release ver. 17 to production which Eset ignored.
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17 hours ago, eornate said:
Currently in my case, my customer paid for license ESET and still now he can not install Eset product on his server with problem update the KB5006728 ( although i tried update all KB on this guide October 12, 2021—KB5006728 (Security-only update) - Microsoft Support ,)
As noted in this long thread on the issue: https://forum.eset.com/topic/38667-can-not-install-kb5006728-on-win-2008-r2-sp1/ unless the Win Server 2008 R2 customer has ESU, it will not be possible to apply KB5006728 to it.
Windows Security Center Service unable to load instances of AntiVirusProduct from datastore.
in ESET NOD32 Antivirus
Posted
Should not be a problem as far as I am aware of. At least one poster has done so: https://forum.eset.com/topic/38725-eset-internet-security-not-working-after-17015/?do=findComment&comment=175524 .