JavierSeguraNA

Hello and welcome to the forum! 1. I tried to research on Jetico's forums but they seem to be down. 2. Jetico personal firewall has a new version out, are you running their latest version? 3. According to their website, you can create rules to allow specific applications (much like ESS), have you attempted this? Your post says you enabled logging, but I don't see based on your post that you have actually attempted to create a rule to allow ESET NOD32. 4. The easy route would be to uninstall ESET using hxxp://kb.eset.com/esetkb/soln2289&ref=esf 5. After reboot make sure your firewall is running as expected, and install NOD32 again 6. Pay attention to any notifications that pop-up, they might be asking you whether you want to allow or block ESET. 7. If this doesn't work, contact Jetico support for help with configuring their software to work with ours since it is the firewall that must be configured to allow ESET in this case.

This is great feedback! However, sometimes the combination of scanned, infected and cleaned can vary. You can have one instance of malware where it was scanned, was categorized as infected but not cleaned, et cetera. Regardless, you make a good point. Any suggestions on how you would personally like to see this information displayed?

This is actually great feedback! Is there anything else about the look and feel of the product you wish was different? If so, please state why.

Hello and welcome! Please follow the instructions in the link below.

Hello and welcome to the forum! I'm kind of shooting in the dark based on the information given, but I think you may be referring to the start-up scans. I would recommend following the steps in the article below: hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3107&ref=esf

Hello, It is difficult to tell what was done to your computer with the limited information we have. At this point, I would recommend that you follow the steps in the knowledgebase article below: hxxp://kb.eset.com/esetkb/SOLN2505&ref=esf

To submit a suspicious file, website or possible false positive to ESET for analysis, follow the instructions for your issue using the link below: http://support.eset.com/kb141/