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rugk

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Posts posted by rugk

  1. Hi @planet,

    thanks for your fast answer. I knew you would answer... :D

     

    2. Well... I found it looked strange... :D  - And it takes a longer mouse route to go to the options there... :D

    3. Okay, I was not sure whether ESET could affect this, but if it's this way then just forget this...

    5. I think it was straight after the installation. However (as I said) I did tested this some months ago - so that's the reason why the modules are outdated of course - and (as I said too) I'm not able to test it again. Additionally this issue was only reproducible the moment were it happened, but later it went well (maybe after a restart? :unsure: - I don't know exactly anymore).

    6. Yes of course, but I'd like to structure the things I write. I think Shift + Enter didn't worked either. However you can of course try it out and test whether this works.

    7. Well... it would be nice to have. :D

    8. Ahh okay.

    9. Well... why not make the settings resizeable (or open then in an additional window)?

     

    Of course a great addition which I would like is Anti-Theft...

  2. Recently (okay, not really recently - it's was already some months ago - so sorry for this, I wanted to publish this earlier) I was able to test ECSP. As always with ESET programs ( ;)) it worked nicely and has a nice GUI, but there are still some things (some of them may be bugs) I have noticed.

    I will list them here, but please note that I cannot do any further troubleshooting (or something of this kind) as I'm not able to use the device anymore.

    At first the version of ECSP I used:
    post-3952-0-02166300-1424615748_thumb.png

    1. When changing the settings of the user interface (or the context menu settings) there is no hint that this changes will only be applied after a PC (ehh... Mac :)) restart. (Although it seems to be only applied after a restart.)
    2. When ECSP displays a notification and you click on the small "drop down button" the menu is not displayed directly below the "drop down button", but below the whole note.
    3. When you download the ECPS "installer" you get a volume file. I mean this:
      post-3952-0-57269800-1424614693_thumb.png
      Now you can resize this, but the content isn't resized...
    4. In the settings you can enable that ECSP uses the "standard menu", with which this is meant:
      post-3952-0-42774500-1424621560_thumb.png
      So there is a small "font issue": The left text "ESET CyberSecurity Pro" isn't (like with any other Mac application) bold.
    5. At some time I did a smart scan. After this I again tried to start a smart scan (with a user account which had no root rights, but was privileged in the settings of ECSP) and then the Smart scan went very fast - too fast. I can imagine that ECSP is fast, but not that fast. :D
      It directly showed me that it did not scan any files... :D
      I have documented this in a video which you can see here: ESET Cyber Security Pro - "Very fast smart scan" issue | MyVideo (password: esetforum)
      As you can see a custom scan worked without any problems.
    6. When submitting a file with the built-in forum you can only write a single-line into the "comments" box (although it's quite large). If you press enter then it already submits the file.
      post-0-0-51891600-1424620785_thumb.png
    7. In the context-menu there is missing the function (which I know from ESS and NOD32) to view information about the file on ESET LiveGrid.
    8. When exporting the settings no file extension is added by default, which means that you either add no file extension (./settings) or add any file extension which comes into your mind (./settings.ecspsettingsfile). I think it should add it's own file extension, especially because the settings file is not a XML file, like in ESS and NOD32.
    9. There are two places to edit the rules and zones - a "real" rules and zones editor and the Firewall settings. I think this is quite confusing...
      ESET Cyber Security Pro - Double rules and zones editor | MyVideo (password: esetforum)
  3. What I don't understand is what is calling for the download.  [...] Is there something on my computer calling to download this file?

    Yes, FightersTray.exe. :)

     

    If so, why can't I stop the action? [...] So I should be able to make a change to my computer to stop this download action once and for all.

    You can stop it. Get out to what software FightersTray.exe belongs to (I highly assume it's SpamFighter) and uninstall it.

    Or block the internet connection for FightersTray.exe in ESETs firewall...

     

    It can't be just the Internet attacking me and trying to throw something on my computer, right?

    Yes. The internet isn't attacking anyone.

    Only people or "machines" using the internet can attack somebody.

     

    I am not sure whether this SlowPCFighter is an actual threat.  This program is offered on SpamFighter.  I do use SpamFIghter, which is an anti-spam email program I have been using for 2 yrs and is a legit program that never caused me problems.

    Well... ESET classifies it as a PUA. And as it seems you are using SpamFighter and SpamFighter tries to foist SlowPCFighter on your computer. So I would say they're correct with detecting it as a PUA. (background installations of software... Ugh!)

     

    I do know I don't want it or need it.

    That's exactly the point!

    ...potentially unwanted application...

     

    Right now I see my only option to download the SlowPCFighter, then uninstall it immediately, then do a deep ESET scan.  There has to be a better way. 

    Well... that's a bit a strange solution. And I think SpamFighter would start again "offering" you this software...

    Like I said the better solution would be to get rid of software which is trying to do potentially unwanted actions.

     

    A good alternative to SpamFighter would be to switch to ESS, which has (among other things of course) a spam-filter built in. (Please check before whether your email client is compatible with ESS AntiSpam-feature.)

  4. Yeah, this could be the reason and could explain why it only happens with Google Chrome. So thanks for this good troubleshooting.

     

    Wikipedia article (HTTP compression):

    Additionally, third parties develop new methods and include them in their products, for example the Google Shared Dictionary Compression Over HTTP (SDCH) scheme implemented in the Google Chrome browser and used on Google servers.

    https://en.wikipedia.org/wiki/HTTP_compression

     

    It seems as this were also a bug in Privoxy (a proxy which also filters web traffic) and it was caused by a problem how it handles HTTP compressions. This could be a similar problem in ESS too.

    About the commando line parameter of Chrome: Normally it should work. Can you try it with --enable-sdch=never_enabled_sdch_for_any_domain?

  5. The system idle process has to be on 99% CPU usage - at least this is no bad. You're wondering? ;)

    Well... it just shows that 99% of the CPU is not used. In fact it does not really use these resources. More information you can find in the Wikipedia article I linked (or here e.g.).

     

    About the issue:

    Is it similar to this issue? What means "the computer freezes" - only a specific program (egui.exe for instance) or the whole computer freezes?

     

    BTW (although I doubt that your issue is caused because of this) if you need to do a system scan you can use ESET SysRescue or ESET SysRescue Live.

  6. Want to know if UK intelligence agency GCHQ has been covertly spying on you? Now here’s your chance.

    Surveillance and privacy watchdog Privacy International has launched an initiative to help people discover if their internet activity and private communications were secretly and illegally spied upon by British intelligence outfit, GCHQ.

     

    hxxp://www.welivesecurity.com/2015/02/17/gchq-illegally-spy/

  7. At first you need to find out what is causing the issue. As for...

    Could it be that NOD32 gets backlogged or hung a file scan for a few moments and when it does the network requests are queuing up because of that?

    you could be right of course.

     

    You can change the TreatSense1 settings of the startup scan in the settings:

    post-3952-0-39937900-1424450513_thumb.png

     

    The first tries could be to enable "Log all objects" to see whether it is caused by a specific file and to (temporarily of course - don't forget to ren-enable it) disable ESET LiveGrid there.

    Both times you can try to start an startup scan manually and see if your issue still happens.

     

    1 (that's the scanning engine of NOD32 and other ESET products)

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