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rugk

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Everything posted by rugk

  1. Rather avoid PMs. Here is the official way how to report security issues: https://www.eset.com/int/security-vulnerability-reporting/
  2. There are other ad blockers of course, e.g. uBlock Origin: https://github.com/gorhill/uBlock/
  3. https://store.esetme.com/currently shows a 404 error here.
  4. Maybe he wanted to bump this topic... In any case: Is there any new news? (How) will DESLock be integrated into ESET products or is it even integrated in some products I don't know of?
  5. You could try to install an older version. Unfortunately it is not available for Linux on the usual site, but probably ESET can give you a link to an older version if you contact the support.
  6. What operation system do you use? I am quite certain you do not use Linux (as EAV v9 is e.g. not available for Linux), so an admin might move this thread.
  7. Really? So this is ridiculous of them, because how does not copying/pasting and not being able to screenshot something makes your banking more secure? Yes, exactly in no way. Yes, because everything else would be useless. Basically it uses your default browser (in contrast to other solutions, which may use a separate browser) and creates a new profile, which separates your usual browser from the browsing in banking mode. When you end banking mode, all data is removed. That's all, but I think it is at least more useful than preventing users from copying stuff.
  8. Actually if you look at the SSLLabs scan the site does support SSL 3.0 and TLS 1.0 up to TLS 1.2. That's why a cli8ent can connect to it using a higher protocol version. Of course the site should not support SSL 3.0, but that must be reported to the site owners. To really test whether ESETs SSL scanning (or any other thing such as browsers or other Man-in-the-middle software) is vulnerable to Poodle (that's how the attack using SSL 3.0 as a fallback is called) you can use this test site: https://www.poodletest.com/ As for ESET I've already proposed the option to being able to disable SSL 3 completely a long time ago, but there was no reaction from ESET and until now it is not there (also not in the ESS 10 Beta), which I think is sad as they already have this option for SSL 2, so it would only be logical to also add it for SSL 3.
  9. Exactly this seems to be the case. Actually this is a very good thing of the add-on, but in your particular case it is of course unwanted. So basically one has to decide between ESET HTTPS scanning and using the VPN add-on. Always note that any files arriving on your disk are still scanned by ESET, so it is not too bad to disable HTTPS scanning unless you use features such as parental control.
  10. Does disabling Firewall/SSL scanning/web protection help? (Try it one by one, please.)
  11. I doubt this is an issue with ESET SSL scanning as it indeed should intercept all traffic and in this case the certificate would be valid. So generally: Click on "No" when such a popup appears. It's bad enough that IE let's you click through such a message so easily. Also how do you get the AT&T bar there. It seems you are on Yahoo.com and the site is a HTTPS site, so there should be nothing from AT&T. Is your internet provider AT&T by instance? If so they are intercepting your traffic. When visiting Yahoo.com: Was there a similar error message, which had something to do with SSL/TLS? Could you please also click on the lock icon (in the address bar on the right) and show the certificate issued for Yahoo? Generally: Can you try it with SSL/TLS scanning disabled and tell us if you see a difference? As for the message popup I found this thread in the Microsoft community: https://answers.microsoft.com/en-us/ie/forum/ie11-iewindows8_1/what-is-this-certificate-of-btrllcom-that-keeps/f8dc5922-3dc3-4a40-a2d1-849409251b6b?auth=1 The issue they describe there is very similar to yours. Could you please have a look at the thread? It seems there is some PUA installed on your computer, so can you enable the option to detect PUAs in ESET and run a full disk scan? Alternatively also switching to Firefox may help (temporarily), but be sure to get rid of the PUA anyway. You may also use third-party scanners and try to reset IE. Please let us know of the result and the name a potential PUA was detected. Also get rid of the AT&T bar there - why on hell do they intercept your traffic?
  12. That's actually pretty bad. So have you installed any custom keyboard for instance? However you can mark you device as "found" on my.eset.com. It may take some while, but soon your device should get unlocked after doing so.
  13. As this is an international forum, I think it would help very much if you could translate the error message... Otherwise I recommend you to contact your local customer care.
  14. Usually Chrome is supported, but as @TomasP said there are "currently some issues" I think involves Chrome. So you might see Chrome being supported in the nearer future again...
  15. Simple answer: Yes. When a licensed device does no longer request updates from ESET it won't be counted as licensed anymore. There fore you can simply switch to a new device.
  16. BTW there is no need to create a new thread for this. You can always use your own existing thread and it won't help to create a new one on the same topic. For reference for all other visitors, here is a link to the previous thread: https://forum.eset.com/topic/8770-disable-live-grid-and-web-site-notifications/
  17. BTW if this is really about ESET Enpoint Securuity for Android, then the post might be rather moved there: https://forum.eset.com/forum/37-eset-products-for-mobile-devices/
  18. AFAIK, no. It is just a small message at the bottom and it should appear only after you scanned files, so you won't see that too often. (At least I don't) Is there such a notice? (Can you provide a screenshot?) I newer noticed it... Really so often? Could you please clarify what "constantly" means in your case? Howe often a day, or a hour you'll see that message?
  19. Just as a reminder: I have still no information about the "encryption"-issue. So my questions asked in the first post are still not completely answered.
  20. @gsadvisor Next time you might better open a new thread as your issue does not really seem to be related to the issue of @djnott. As for your question I think it really depends on where you bought your license/which is your local ESET distributor. Because in different countries ESET has different quarters and therefore also different sales teams and so on... Also the license details/expirations/discounts/... vary. So maybe contacting your local distributor might be more successful than asking here why you was misguided. Probably they have also just renewed your license for you...
  21. Yes, a real kind of license management is only possible with business products. However with home products is is much easier: When you have lost an activated device with a you just go ahead and activate your license on your new/on a different device. What ESET checks is only how many devices are currently active, so if one device with a license is unused (i.e. it does not request updates) it won't count as a licensed device. Simply said there is no need to deactivate a device. ESET will notice how many devices you use.
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