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Everything posted by Nightowl

  1. You need to send it as described here https://support.eset.com/en/kb141-submit-a-virus-website-or-potential-false-positive-sample-to-the-eset-lab
  2. It will be only possible to manage it through terminal or a security center which most people won't have I tried to install it but it failed to run on my Linux unfortunately.
  3. I don't think so as you would need a business license to activate it And it's managed through terminal or EMSC
  4. Windows Defender AV will be able to pick it up also if it's not disabled by the malware Here it's described how you can remove the virus manually through safemode : https://medium.com/@beckylongman2015/how-to-remove-trojan-win32-skeeyah-a-bit-completely-283cf8edbc77
  5. V4 should be considered as an obsolete software that is no longer maintained but only receive signature updates It's not an antivirus to rely on with newest malware techniques , I believe it can be considered as a scanner only. Endpoint product should work better as it's new developed but still it lacks GUI.
  6. Windows will try to download Office files automatically , once you click it I think it will continue downloading , or they will give you a very basic version of it so you will pay for it later. If you are suspicious about specific files you can always upload them to VT or something like this.
  7. Your license will cover the product upgrades that ESET provides , as long as it's still active , you will be able to download update and product upgrades ESET Staff will probably request logs to determine the reason for this spike, but as a restart has fixed it probably something got stuck.
  8. As far as I know there isn't an option to exclude an plug-in or permit a plug-in to work along the BPP, but I am not sure what I have said is from my imagination , but most likely it's like this BPP prevents other plug-ins from running
  9. I believe Bank Protection prevent any other plug-ins/extensions from running along it , as other plug-ins might be malicious and be able to steal some data.
  10. For extra information about windows updating, You can use the Windows 10 Enterprise LTSB edition which doesn't feature update frequently as Home and Pro edition. --- From myESET account you can switch off license seats and assign them to another computers.
  11. Can you post a screenshot where the uninstallation hangs? Also you can use the uninstaller tool https://support.eset.com/en/kb2289-uninstall-eset-manually-using-the-eset-uninstaller-tool
  12. Each company has a detection name for the threat , and each of them might name it differently , but I can see with another companies it's called Adrozek with ESET , it's called different And about the Hash , should be one of the variants of Adrozek if there are another variants of it.
  13. I think that is related only to the GUI then , it's a problem it doesn't detect it with Chromium it seems that it's doing somekind of sandbox and prevents ESET from scanning what it is doing.
  14. Try to test it with EICAR and Firefox , see if it detects or it doesn't work at all in version 20
  15. Is that Security Service running in realtime in the same time with ESET ?
  16. Detects fine with Firefox 81 , but not with Chromium 85 Could be something related to AppArmor or Chromium protects it self. I'm talking about EICAR downloaded as TXT through HTTP
  17. You can activate it easily from the GUI manually it's activated automatically once you go into a full-screen application.
  18. Flickering can be resolved by disabling hardware acceleration in Chrome/Chromium settings.
  19. Most Linux distributions uses AppArmor or SELinux.
  20. Clicking Clean will have ESET clean your miner , you would need to ignore it and exclude it from detection.
  21. AppArmor prevents ESET from entering protected areas that are supposed to be accessible only by specific processes ESET didn't configure v4 to work with AppArmor , it's better that you re-configure the logs options to remove faster because it will keep generating logs , because that error will be generated every a bit , also with the cannot read from socket I believe it's safer to keep V4 blocked from accessing sensitive areas as that's is more safe that to let it access because v4 isn't being updated like it's Windows / Mac brothers.
  22. Doc/ in detections means Document in that case which is the TEXT File
  23. I am not sure but could be possible the apps are crashing because google play services has updated, Android version is quite old anyhow , try to disable real-time scanning and get Google Play Services to update and replicate the same thing see if it does make it crash or not.
  24. Probably that will help you without Firewall blocking https://www.oo-software.com/en/shutup10
  25. His password is probably found from some dump in the internet which post compromised websites passwords so you can check them with your email to know if your account is hacked in specific website, so which is your password is known to lists These emails will use passwords from these dumps and send you the password that was found there in order to scare you to press another link which can cause more harm , or black mail you. All you need to do is remove the email , don't open any attachments , reset your passwords and if possible secure them with 2FA.
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