Command IT

As per the subject, once Detection engine 23963 is downloaded all links to O365 Safelinks are block Had to add *.safelinks.protection.outlook.com to the allowed websites

Mine was being blocked on our Fortigate firewall. Don't have the logs from back then to identify which module, but probably AV. I ended up whitelisting repository.eset.com

Thank you. Firewall was blocking downloading of that file

ESET PROTECT (Server), Version 8.0 (8.0.1238.0)ESET PROTECT (Web Console), Version 8.0 (8.0.170.0) consoleApi - Copy.zip trace - Copy.zip

When I try to download installers, I get the following Doesn't matter if it's an existing installer or a newly created one

We have also had this issue with a number of clients Creating and protocol filtering exclusion works around the issue, but I don't like having to exclude apps that interact with the Internet

Still getting a RED restart alert going from 7.3.2036.0 to 7.3.2039.0

Pushed around 1000 out yesterday with 35% red restart and 65% yellow restart, so the reality ended up better than the test sample, but that's still a large number of red restarts

Of the 30 test machines I've upgraded from v7.3.2032 to v7.3.2036 only 2 have had a yellow restart recommended alert. All the rest have had a red restart required alert

Thanks @Perry and @Mirek S I downloaded the GoDaddy CA certs from https://ssl-ccp.godaddy.com/repository?origin=CALLISTO and followed the instructions and it now looks like it's working John

Thanks Mirek. I have a certificate from GoDaddy, but if I configure in the MDM policy it says it's not a valid chain. Is that because GoDaddy certificates require an Intermediate certificate? John

+1 I can find information for ERA 6.5 but it's says don't use this process for ESMC 7 John

Ran into an issue with EFS on Hyperv Core. If I install EFS using the core option on the GUI install it doesn't matter how Livegrid is configured in policies I get a message "ESET LiveGrid® participation is not configured" and I can't see how I can get LiveGrid configured If I install using commandline "msiexec /qn /i efsw_nt64.msi ADDLOCAL=RealtimeProtection,Rmm" as per the documentation for performing an commandline core install, then I don't get the LiveGrid messages. John

They are all running 32bit 10.0.17134 and disabling Protected Service didn't help. I suppose we'll just have to wait for 10.0.17763 to get re-released

I'm getting Antivirus and antispyware protection disabled on a number of machines running 7.0.2073.1 They are all 32bit machines running Windows 10. I can't re-enable protection from the GUI, but a restart fixes the issue for a short time (maybe 6 hours) but it then re-occurs. I recall seeing a similar issue on the Home version that only affected 32bit Windows 10 as well which the workaround was to disable the "Protected Service" option within the HIPS settings, but I never saw a real fix for it. I'll try disabling the Protected Service in HIPS and see if that makes a difference.