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Command IT

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Everything posted by Command IT

  1. Thought I'd post some images of what's happening as there's been lots of views, but no comments. As soon as you add the required Parent group, the ESET Inspect Connector component is removed from selection.
  2. In 10.1 there is an issue with trying to create an installer that includes ESET Inspect Connector. When creating a new installer, ESET Inspect Connector is an option, however, as soon as you select the parent group, the ESET Inspect Connector disappears.
  3. We had the same issue. Removing the --accepteula flag got ours working. We also don't use the --avr-disable flag. So we just use PROTECT_Installer_x64_en_US.exe --silent John
  4. The URL is not for a zip file, but for the site v1.27.1.zip as everything before the @ is classed as a username, so wondering how that could be handled? Will something like */@*.zip work? Thanks
  5. How would you handle something like this example? https://github.com/kubernetes/kubernetes/archive/refs/tags/@v1.27.1.zip
  6. Now, Since Friday we are seeing this same issue with 10.0.2045.0 Outlook doesn't keep up with keystrokes, attachments can take minutes to open, general slowness changing folders etc. Once again, disabling Outlook Integration resolves the slowness.
  7. So far, it's looking like 9.1.60.0 has resolved these issues. Pretty much 3 months to the day 🤔
  8. MailPlugins.etl and MailPlugins_autologger.etl as requested Diagnostics.zip
  9. Logs 2 & 3 Also have the General products diagnostics log if required eea_logs2.zip eea_logs3.zip
  10. Had to split the collection as the zip was too big and I didn't want to spend another week go back and forth with local support. eea_logs.zip
  11. Not sure what v9.1.2057 was supposed to fix, but it certainly hasn't fixed the startup slowness and slow response within Outlook
  12. Any current eta? Will there be an option to immediately push out using micro update?
  13. I got this response from support Can you please disable scanning modified emails and let us know, if the issue is still present or gone?
  14. Opened a support ticket, but can't upload the logs because they are too big
  15. Outlook connecting to O365 With Outlook Integration enabled Outlook opens to a blank inbox and status of updating folder and after about 10-15 seconds displays inbox and status of Connected to Microsoft Exchange. Alternate symptom is Outlook splash screen sits for about 10-15 seconds with status of processing before Outlook opens to inbox. With Outlook Integration disabled Outlook opens to inbox within 3 seconds with status of Connected to Microsoft Exchange then shows updating folder.
  16. We just install the agent and then push and install from ESET Protect with these installation options ADDLOCAL=RealtimeProtection,Rmm SKIP_PENDING_REBOOT_CHECK=1 Without Protect you can install with msiexec /i efs_nt64.msi /qn ADDLOCAL=RealtimeProtection,Rmm SKIP_PENDING_REBOOT_CHECK=1
  17. So is the upgrade from 8.1.2031.0 to 8.1.2037 classed as uPCU ? and it should just roll out at some point?
  18. As per the subject, once Detection engine 23963 is downloaded all links to O365 Safelinks are block Had to add *.safelinks.protection.outlook.com to the allowed websites
  19. Mine was being blocked on our Fortigate firewall. Don't have the logs from back then to identify which module, but probably AV. I ended up whitelisting repository.eset.com
  20. ESET PROTECT (Server), Version 8.0 (8.0.1238.0)ESET PROTECT (Web Console), Version 8.0 (8.0.170.0) consoleApi - Copy.zip trace - Copy.zip
  21. When I try to download installers, I get the following Doesn't matter if it's an existing installer or a newly created one
  22. We have also had this issue with a number of clients Creating and protocol filtering exclusion works around the issue, but I don't like having to exclude apps that interact with the Internet
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