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Marcos

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Posts posted by Marcos

  1. I think that quite a lot of people here play games and nobody has experienced such issues yet. Does the issue occur with every game you play or with specific ones? Does any of the following make a difference?

    - disabling real-time protection via gui

    - disabling Advanced memory scanner

    - disabling HIPS + Self-defense and restarting the computer

    - disabling firewall via gui

    - changing firewall integration to "Only scan application protocols" followed by a computer restart

    - changing firewall integration to "Personal firewall is completely disabled" followed by a computer restart

  2. ESET NOD32 Antivirus and ESET Smart Security 7.0.104 beta have been released.

    Changelog:

    • Added Specialized cleaner
    • Added configuration of action to be taken after a removable device is connected
    • Fixed bugs discovered after the June release

     

    Existing beta users can upgrade to it using the built-in program version check function or install it from scratch.

     

    Download:

    ESET NOD32 Antivirus 7.0.104 beta

    ESET Smart Security 7.0.104 beta

  3. The Bad: The Smart Scan seems to either take 20 minutes or 5 minutes, it's off and on for me. It may possibly be on my end but I'm not sure as I don't have anything running in the background that could affect performance, nor do I have a full hard drive.

    Couldn't it be that v7 has updated between the 2 scans or the computer was restarted which are events that clear the cache?

    I have slow loading on any video content although it only seems to affect Google Chrome.

    We'd need to get more information about your version of Google Chrome, operating system, ESET modules you have installed as well as the websites where the issue manifests. Please create a new thread on this issue where we can tackle it further.

    I have noticed that the GUI has frozen only a minuscule amount of times, although to fix this all I had to do was simply preform the stereotypical Ctrl + Alt + Delete to end the process and reopen ESET.

    If possible, create a dump of egui.exe when the issue occurs (open the Task manager, right-click egui.exe and select "Create Dump File"). When done, pm me for further instructions.
  4. 7 will not install--iuninstall 6--will not unstall 5  --when I install stop -- now I am with no antivirus.

    Please continue as follows:

    - download the latest v7 beta and ESET Uninstall tool

    - start Windows in safe mode and follow the instructions as per the KB article to uninstall ESET completely

    - after starting Windows in normal mode, install v7 beta from scratch

  5. Eventually it turned out that Opera has changed the Trusted Root Certification Authorities certificate store and now uses the system TRCA, hence an attempt to add the ESET root certificate is failing. Just ignore the message and https traffic will be scanned in Opera 15, too.

  6. Id love to see a search advisor for the 3 major web browsers and with the the major search engines.  This can really help ppl from going into bad websites.

     

    ESET blocks access to bad websites. No advisory system is needed, a website is either good (clean) or bad. Websites are mainly evaluated based on the data from LiveGrid.

     

    I would like to see less ram usuage..the product is very fast but does use lots of ram.

    ~150 MB allocated by ekrn.exe and egui.exe don't seem too much nowadays. For best performance, not only the engine with signatures loads to memory but also shorter files are unpacked in memory without writing to the disk.

     

    Id love to see more heuristics and cloud to team up with your amazing signature protection.

    The detection has been based on heuristics for a long time. As of v5, cloud blocks are supported and utilized as well. V6 and newer can protect against zero-day malware even before the appropriate update with a detection added is released.

  7. Hello,

    does disabling any of the following make a difference? 

    - disabling firewall via gui

    - switching the firewall integration to "Only scan application protocols" followed by a computer restart

    - switching the firewall integration to "Personal firewall is completely disabled" followed by a computer restart

    - disabling HIPS and Self-defense followed by a computer restart

    - disabling real-time protection via gui

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