Jump to content

'Unsupported archive' error during on-demand scan

Recommended Posts

I got the following error message in the log of an on-demand scan of some items on my desktop


C:\Users\PC\Desktop\Outils Microsoft Office 2010\Microsoft Office 2010 Centre de téléchargement.exe » THINAPP »  - unsupported archive


what is unsupported about the scan of an .exe file ?



Link to post
Share on other sites

My guess is this .exe is some type of packed/encrypted malware. As such, Eset couldn't identify it and assigned it an undetermined archive category. Note that the only mainstream AV product used by VirusTotal, Symantec, classified the .exe as malware using heuristics. In other words, only after the .exe started execution was it caught.


I have Office 2014 installed and msouc.exe resides in the Office 2014 directory and is signed by Microsoft. Did you check if your file was signed?

Edited by itman
Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    No registered users viewing this page.

  • Create New...