Samoréen 8 Posted August 31, 2016 Share Posted August 31, 2016 Hi, I have recently created 2 service requests on the Eset Customer Care site and I have been notified that ...A notification about creation of a new service request has been sent to the contact email you entered into our Support Request Form... However, no email from Eset has been yet received at this address. Something usual or something went wrong ? Thanks. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,231 Posted August 31, 2016 Administrators Share Posted August 31, 2016 Haven't heard of any issues with creating support tickets recently. Try contacting Athena directly which is your local distributor. Link to comment Share on other sites More sharing options...
Chamila Perera 0 Posted September 1, 2016 Share Posted September 1, 2016 Hi, I have installed ESET Smart Security to my computer. In test run of anti theft, I got images. But I did not get the location. Can you help me to get the location. thank you, Chamila Link to comment Share on other sites More sharing options...
Super_Spartan 56 Posted September 1, 2016 Share Posted September 1, 2016 Hi, I have recently created 2 service requests on the Eset Customer Care site and I have been notified that ...A notification about creation of a new service request has been sent to the contact email you entered into our Support Request Form... However, no email from Eset has been yet received at this address. Something usual or something went wrong ? Thanks. They usually take time to respond as they deal with the tickets in the order received. I hope that the email which you initially purchased your license with is still the same email you are using now as it would be easier to track that way. Link to comment Share on other sites More sharing options...
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