ecupi 0 Posted March 15, 2016 Share Posted March 15, 2016 Hi all, all our business it getting blocked from sending emails, firmware version 13182 updated on 15/03/2016 Please check ASAP this is very urgent. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted March 15, 2016 Administrators Share Posted March 15, 2016 This was fixed about an hour ago, try running manual update. It was a FP of a 3rd party phishing database provider. Link to comment Share on other sites More sharing options...
joeaip 1 Posted March 15, 2016 Share Posted March 15, 2016 Same here. Manual update is still leaving me with 13182. Will keep trying. Link to comment Share on other sites More sharing options...
nimby123 0 Posted March 15, 2016 Share Posted March 15, 2016 I'm also running 13182. This issue hasn't been resolved. Link to comment Share on other sites More sharing options...
gotpcproblems 0 Posted March 15, 2016 Share Posted March 15, 2016 Same here Manual update is not working I rolled back 48 hours than updated again same issue also blocking mail.yahoo.com Link to comment Share on other sites More sharing options...
TI Infra - HSR 1 Posted March 15, 2016 Share Posted March 15, 2016 We have about 300 customers without access to company email, because of this problem. Link to comment Share on other sites More sharing options...
joeaip 1 Posted March 15, 2016 Share Posted March 15, 2016 13182 is still the latest available update for me (and here: hxxp://www.virusradar.com/en/update/info). Has a new release been pushed out yet? Link to comment Share on other sites More sharing options...
Saturn Junction 0 Posted March 15, 2016 Share Posted March 15, 2016 What I ended up doing is using the rollback feature, which brought me back to update 13165. I then tested accessing Office 365, which worked. Then I turned off the rollback to re-enable updates. When I forced an update I got 13171, and confirmed that it also works. The odd thing is that there are a couple of computers in our organization that have update 13182, and they work fine. Link to comment Share on other sites More sharing options...
paulf 0 Posted March 15, 2016 Share Posted March 15, 2016 Same thing here, manual update not working. In the meantime you can add the servers to the exception list in the options. Link to comment Share on other sites More sharing options...
gotpcproblems 0 Posted March 15, 2016 Share Posted March 15, 2016 Anybody able to get the 13183 update? I've tried on multiple computers and not able to get it to update. Looks like its causing issues with wellsfargo.com as well. Link to comment Share on other sites More sharing options...
gotpcproblems 0 Posted March 15, 2016 Share Posted March 15, 2016 I'm still at 13182 but seems to be working now. Can anyone else confirm? Link to comment Share on other sites More sharing options...
joeaip 1 Posted March 15, 2016 Share Posted March 15, 2016 I'm still at 13182 but seems to be working now. Can anyone else confirm? 13182 is still not working here. We rolled back and we're okay. Live chat guy said the new update would be pushed out "today". Link to comment Share on other sites More sharing options...
francesell 0 Posted March 15, 2016 Share Posted March 15, 2016 How do we do the manual update to 13183? Link to comment Share on other sites More sharing options...
joeaip 1 Posted March 15, 2016 Share Posted March 15, 2016 (edited) On a side note, does anyone know the logic behind the roll backs? Some users here went back to 13174, some went back to 13176, etc. Mine rolled back to 13172 (two full days ago).. My pc was online and receiving updates w/o interruption since then -- why wasn't I rolled back to 13181?? Edited March 15, 2016 by joeaip Link to comment Share on other sites More sharing options...
ecupi 0 Posted March 16, 2016 Author Share Posted March 16, 2016 The issue is still present, we're adding the servers to the exception list in the options, but this requires a lot of time to apply on multiple computers, please fix it. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted March 16, 2016 Administrators Share Posted March 16, 2016 The issue is still present, we're adding the servers to the exception list in the options, but this requires a lot of time to apply on multiple computers, please fix it. This was already fixed yesterday. Please post information about installed modules from the About window as well as a screen shot of the alert you're getting. Link to comment Share on other sites More sharing options...
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