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Boot up takes longer when outside of LAN


milo145
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Been using ESET for a few years.  Never ran into this problem before.  Just upgraded ERA, pushed remote admin out with a GPO and pushed out the AV 6 client.  Users are reporting very slow boot ups when outside of our corp. LAN?  I've been testing and sure enough the average boot time is 10-15 seconds on the LAN.  When on an external network it take 1.5 to 2 minutes to boot.

 

I'm sure eset is trying to call home to mom and waiting for it to time out but where and how do I fix this?   

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Unfortunately, you didn't mention if you deployed ESET Endpoint Antivirus or ESET Endpoint Security on clients. Does temporarily disabling firewall, protocol filtering, HIPS or automatic real-time protection start make a difference? What about temporarily disabling Self-defense, configuring the ERA Agent service not to start automatically and rebooting the computer?

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