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SOLVED: ERA VA and MDM VA with connection problems to remote PEER

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we have some trouble with our Server for mobile devices, a Installation of ERA VA is done as Remote Administrator, then the second Installation as Mobile Device Manager VA is done with certificates from Remote Administrator.


After adding the MDM VA to ERA VA, I have to deploy the Agent to the MDM VA, after activating the license, it Shows the following error:


"There is problem with connection to remote peer " "Malfunction" "ESET Remote Administrator Mobile Device Connector"


It's possible to add and enroll a Mobile device to the System, but I can't activate the Mobile phone.


Is there a tutorial for this, I used the admin and install manual, but for me it's not all clear.


If you Need more informations, please inform me.


best regards


Edited by dis-tn
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  • 1 year later...

Hi "dis-tn" !


May I ask where you inserted which certificate to get rid of the problem?? I am having the same issue at the moment...

Thanks in advance, that would really help!



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