"Stop on-demand scan" task not working

[Panagiotis Goudas 0]

Hello support team!

I created a task in order to be able to stop scan of all types to the clients of our network.
The task run a cmd command with the following text:

eshell stop computer scans on-demand scan all

Even though that was working properly for our computers and I could stop both on-demand and scheduled scans, the task now is not working and I could not stop any of the scans running.
Any suggestions or ideas what might be going wrong?

[Marcos 5,306]

Unfortunately you did not mention what ESET products started the on-demand scan you want to stop. Note that only server products support eshell.

[Panagiotis Goudas 0]

I started the scan through ESET Protect and I want the scan to run in ESET Endpoint Security. 

[Marcos 5,306]

Just now, Panagiotis Goudas said:

I started the scan through ESET Protect and I want the scan to run in ESET Endpoint Security. 

This is not possible. Only server products support eshell.

[Panagiotis Goudas 0]

Any command or other idea that I can use to succeed what I want to do?

[Marcos 5,306]

On Endpoint you can stop running scans only locally in Endpoint's GUI.

[Panagiotis Goudas 0]

Is it possible that this command used to work properly even for endpoint products?
Because I think that in the past I had tried the command again and it succeeded.

Yes I know that I can stop the scans locally but we had a couple of incidents that the system was totally crashed and we couldn't stop it through Endpoint's GUI.

So we want a solution that we can stop a scan through ESET Protect console.

[Panagiotis Goudas 0]

Kind reminder