Eset stop blocking websites

[Mat_III_ 0]

Hello everyone,

I’m currently using ESET NOD32 Antivirus and have enabled the feature to block certain websites I tend to overuse, like Instagram and YouTube. While it usually works well, I’ve noticed that occasionally the blocking stops working unexpectedly, and I can access the restricted sites. Restarting my computer temporarily fixes the issue.

Has anyone experienced this or know how to resolve it more permanently?

 

[Marcos 5,271]

In order to block Facebook you should enter:
*.facebook.com/*

and similarly block other domains.

Also make sure to disable this setting:

[Mat_III_ 0]

Thank you for your answer. I have updated my setting and I will monitor the situation. 

[Mat_III_ 0]

Unfortunately, the issue still occurs. I just turned on my computer from sleep mode and am able to access all previously blocked websites, despite disabling the setting you mentioned. Do you have any other recommendations?

[Marcos 5,271]

Maybe there's a clash with another software most likely registered in Windows Filtering Platform. I'd recommend raising a support ticket for assistance with further troubleshooting.

If you were able to reproduce the issue easily, please carry on as follows:

1. Enable advanced logging under Help and support -> Technical support
2. Reproduce the issue
3. Stop logging
4. Collect logs with ESET Log Collector and upload the generated archive here.