Jump to content

Outdated version of Agent (11.0.503.0) presented as Up-to-date


Recommended Posts

Hi team,

 

would you please advise/check why is Agent 11.0.503.0 presented as Up-to-date in our instance of PROTECT OnPrem and also Standalone installers webpage? Is there any limitation for OnPrem instances?

 

This is what OnPrem console says about installed Agent version 11.0.503.0 - up to date without possibility to upgrade:

Consoleview.thumb.png.5cb9074771267d21f88dcb9a1f254297.png

This is what ESET PROTECT Standalone Installers page offers - again just version Agent 11.0.503.0:

Downloadpage.png.836ab149e9075c5f2c9832ac01744fd0.png

 

But as per official Is my ESET product supported? page, this version is not even under Full Support and there are two higher versions:

EoL.thumb.jpg.55211672232d37d69f1a3b715d78ebea.jpg

 

For the reference, Cloud Console knows that 10.5.503 is outdated and 11.2.2076.0 is latest:

cloud.thumb.png.3063137541e17fd50457221766bbead0.png

 

 

Thank you for you help!

 

Regards,

Ondrej

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...