Yauheni 0 Posted May 4 Share Posted May 4 I purchased a key for ESET Mobile Security and add the license to my ESET account. The page then require me to verify through email. But the email never came, even in spam folder. The status of the license is still waiting for verification. My license ID is 3AR-TUH-5DB. I hope this issue can be resolved soon. Link to comment Share on other sites More sharing options...
Yauheni 0 Posted May 4 Author Share Posted May 4 By the way, I've contacted ESET Technical Support, and got the following message: "A notification email for your new service request was sent to the email address entered in our Support Request Form.". But I have not received the mentioned notification email. Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,255 Posted May 5 Administrators Solution Share Posted May 5 The license owner's email is cXXXXXXXc@mail.ru which is where the verification email was sent to. Link to comment Share on other sites More sharing options...
itman 1,746 Posted May 5 Share Posted May 5 10 hours ago, Marcos said: The license owner's email is cXXXXXXXc@mail.ru which is where the verification email was sent to. I thought Eset was not selling licenses to concerns in Belarus and Russia? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,255 Posted May 5 Administrators Share Posted May 5 2 hours ago, itman said: I thought Eset was not selling licenses to concerns in Belarus and Russia? We don't. It's a license from 2021 and we didn't cancel existing licenses. Link to comment Share on other sites More sharing options...
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