eset.paid.user 0 Posted January 22 Share Posted January 22 Hello, can any one help me out trying to contact support so i can turn auto renew off. for the past few years iv been sitting on a status "waiting for veryifcation". Changed e-mail. deactived key and nothing. thanks Link to comment Share on other sites More sharing options...
itman 1,667 Posted January 23 Share Posted January 23 First, review this: https://support.eset.com/en/kb6205-manage-auto-renew-settings-for-your-eset-licenses#disable . Are you stating you are receiving the "waiting for verification" e-mail as a result of trying to disable auto renew option via Eset eStore logon as noted in the above linked article? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted January 24 Administrators Share Posted January 24 I'd recommend checking the spam folder, the verification email was sent to your email address pXXXXXXs@hotmail.com. Anyways, I've received a response from ESET LLC that they have deactivated auto-renewal for your license. Link to comment Share on other sites More sharing options...
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