cd777 0 Posted January 13 Share Posted January 13 Hello i cannot reactivate subscription on my ESET. After format on my pc i have reinstalled the app but im not able to activate it. It said that its overused. Im not receiving any email to verify after request. Please help, ID is: 3A9-MDR-8DA Link to comment Share on other sites More sharing options...
Administrators Marcos 5,273 Posted January 14 Administrators Share Posted January 14 The license is registered to brxxxxxxxxxxx88@gmail.com from Canada. Where did you purchase it from? Link to comment Share on other sites More sharing options...
cd777 0 Posted January 14 Author Share Posted January 14 It was purchased form kinguin.net. Is it possible to reset the devices or email? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,273 Posted January 15 Administrators Share Posted January 15 The website is an online marketplace where anybody can sell products. In this case the merchant was selling a 1-user license to more than 25 people. We strongly recommend to purchase a license only from authorized ESET distributors and resellers. Please ask the seller for a refund. Link to comment Share on other sites More sharing options...
cd777 0 Posted January 15 Author Share Posted January 15 ooh i see. I will do this. Thank you for clarification. Best regards Link to comment Share on other sites More sharing options...
Jsin 1 Posted January 16 Share Posted January 16 22 hours ago, cd777 said: ooh i see. I will do this. Thank you for clarification. Best regards I suggest going to Kinguin and open a dispute case / ticket with them and tell them the information Marcos has given you. Hopefully they will refund you the amount you paid. Link to comment Share on other sites More sharing options...
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