but my name is mo 0 Posted January 4, 2024 Posted January 4, 2024 Hello, before we start I am very dyslexic and it takes me a vast length of time to read text, please keep answers short and to the point. thank you. i have recently bought a copy of eset ultimate security, upgrading from standard using an offer. I have been asked to click a button to send a verification email. I have clicked several times but have yet to be sent an email. The email address is correct. Any suggestions. A telephone number would be better. A screen full of text on "help" websites is less than (helpful) and a captcha service where the text is all but unreadable is unhelpful too.
Administrators Marcos 5,730 Posted January 4, 2024 Administrators Posted January 4, 2024 Please provide your public license ID in the form of XXX-XXX-XXX. Where did you purchase the license from?
but my name is mo 0 Posted January 4, 2024 Author Posted January 4, 2024 hello, i purchased the license from the eset website . . . Here is the screen grab from the eset website.
Administrators Marcos 5,730 Posted January 4, 2024 Administrators Posted January 4, 2024 The verification email was sent to [email protected].
but my name is mo 0 Posted January 5, 2024 Author Posted January 5, 2024 That is / was an old email. it has bean changed. It is no longer in use or under my control. Could you please make sure it is sent to the current and registered email address. Many thanks
Administrators Marcos 5,730 Posted January 5, 2024 Administrators Posted January 5, 2024 Please contact the distributor or reseller if you need to make changes in your license email address.
but my name is mo 0 Posted January 5, 2024 Author Posted January 5, 2024 reseller was main eset website . . . as far as i know.
Administrators Marcos 5,730 Posted January 5, 2024 Administrators Posted January 5, 2024 Yes, it's ESET UK. For contact information, please scroll to the bottom of the web page https://www.eset.com/uk/.
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