OD Scan of Mounted Network Drive Never Completing

[jday 0]

Hello everyone!

We have a Linux server with EFS installed scanning some shared network drives. We use the CLI to scan each of them with:

`odscan -s --profile='@In-depth scan' --profile-priority=normal DRIVENAME --exclude=EXCLUSION_DIR`

All but one of them completes fine and logs their success, along with any objects they detected. The other drive has been failing to complete the scan for some time. Instead, it processes through the drive over the span of 2-3 days, then appears to stop on one of the last files alphabetically on the drive (via `odscan -l`), for even more than a week with no progress.

As far as we can tell, the scanner only logs (via `lslog`) once the scan is complete, so is there some way to determine what is causing this scan to hang?

Thank you!

[Marcos 5,228]

Please raise a support ticket for help with further troubleshooting of the issue. It will be necessary to narrow it down to a particular folder or file on which the scanner stops responding when being scanned.