ESET Endpoint Antivirus for Linux version 9.1.11- tiny footprint

[azeu666 2]

URL: https://help.eset.com/eeau/7/en-US/index.html states

"ESET's state-of-the-art scanning engine has unsurpassed scanning speed and detection rates combined with a tiny footprint that makes..........................."

Please define:  what is meant by "tiny footprint"?

Ubuntu 22.04 LTS: We have observed scand using 850 MB of memory.

Today 2023-07-27-

Edited July 27 by azeu666

[Marcos 4,844]

If you are experiencing a high CPU usage when no on-demand scan is running, please raise a support ticket for investigation.

[azeu666 2]

10 minutes ago, Marcos said:

If you are experiencing a high CPU usage when no on-demand scan is running, please raise a support ticket for investigation.

I never indicated / implied / stated high CPU usage.  The screenshot relates to memory usage.

Also, Please define:  what is meant by "tiny footprint"?

[Marcos 4,844]

First of all please upgrade to the latest version of ESET Endpoint Antivirus 10.0.3.0. Should the higher memory usage persist, please raise a support ticket and provide logs collected as per https://help.eset.com/eeau/10/en-US/collect_logs.html.

[azeu666 2]

Marcus,

4 hours ago, Marcos said:

First of all please upgrade to the latest version of ESET Endpoint Antivirus 10.0.3.0. Should the higher memory usage persist, please raise a support ticket and provide logs collected as per https://help.eset.com/eeau/10/en-US/collect_logs.html.

Unfortunately, as I advised Peter during the beta testing for this product:

a) Mullvad VPN is not supported by ESET Endpoint Antivirus 10.0.3.0, and Web Access Protection blocks Mullvad VPN. Other customers have highlighted this.

b) Also, Web Access Protection blocks access to various devices on our 192.168.1.0/24 network.

c) I requested if it was possible to disable ESET Endpoint Antivirus 10.0.3.0  Web Access Protection. I doubt it, but again I ask, Is it possible to disable Web Access Protection?

NB: We are not using ESET Protect.

My third request: Please define:  what is meant by "tiny footprint"?

Edited July 27 by azeu666

[Marcos 4,844]

Please try v10, Save the following xml as cfg.xml

<?xml version="1.0"?>
<ESET>
 <PRODUCT NAME="eea_unix" VERSION="10.0.3" EXPORTED_BY_CE="2066.3 (20230424); 2025">
    <ITEM NAME="Wapd">
     <ITEM NAME="Protoscan">
      <NODE NAME="EmailProtectionEnabled" TYPE="number" VALUE="0" />
      <NODE NAME="WebProtectionEnabled" TYPE="number" VALUE="0" />
      <ITEM NAME="Ssl">
       <NODE NAME="Enabled" TYPE="number" VALUE="0" />
      </ITEM>
      <ITEM NAME="Http">
       <ITEM NAME="Base">
        <NODE NAME="Enabled" TYPE="number" VALUE="0" />
        <NODE NAME="SslEnabled" TYPE="number" VALUE="0" />
       </ITEM>
      </ITEM>
      <ITEM NAME="Imap">
       <ITEM NAME="Base">
        <NODE NAME="Enabled" TYPE="number" VALUE="0" />
        <NODE NAME="SslEnabled" TYPE="number" VALUE="0" />
       </ITEM>
      </ITEM>
      <ITEM NAME="Pop3">
       <ITEM NAME="Base">
        <NODE NAME="Enabled" TYPE="number" VALUE="0" />
        <NODE NAME="SslEnabled" TYPE="number" VALUE="0" />
       </ITEM>
      </ITEM>
     </ITEM>
     <ITEM NAME="Ssl">
      <NODE NAME="Mode" TYPE="number" VALUE="0" />
     </ITEM>
    </ITEM>
 </PRODUCT>
</ESET>

and import the following configuration xml by running

/opt/eset/eea/lib/cfg --import-xml=cfg.xml

Should the problem persist with v10 installed, please raise a support ticket.

[azeu666 2]

1 hour ago, Marcos said:

Please try v10, Save the following xml as cfg.xml

<?xml version="1.0"?>
<ESET>
 <PRODUCT NAME="eea_unix" VERSION="10.0.3" EXPORTED_BY_CE="2066.3 (20230424); 2025">
    <ITEM NAME="Wapd">
     <ITEM NAME="Protoscan">
      <NODE NAME="EmailProtectionEnabled" TYPE="number" VALUE="0" />
      <NODE NAME="WebProtectionEnabled" TYPE="number" VALUE="0" />
      <ITEM NAME="Ssl">
       <NODE NAME="Enabled" TYPE="number" VALUE="0" />
      </ITEM>
      <ITEM NAME="Http">
       <ITEM NAME="Base">
        <NODE NAME="Enabled" TYPE="number" VALUE="0" />
        <NODE NAME="SslEnabled" TYPE="number" VALUE="0" />
       </ITEM>
      </ITEM>
      <ITEM NAME="Imap">
       <ITEM NAME="Base">
        <NODE NAME="Enabled" TYPE="number" VALUE="0" />
        <NODE NAME="SslEnabled" TYPE="number" VALUE="0" />
       </ITEM>
      </ITEM>
      <ITEM NAME="Pop3">
       <ITEM NAME="Base">
        <NODE NAME="Enabled" TYPE="number" VALUE="0" />
        <NODE NAME="SslEnabled" TYPE="number" VALUE="0" />
       </ITEM>
      </ITEM>
     </ITEM>
     <ITEM NAME="Ssl">
      <NODE NAME="Mode" TYPE="number" VALUE="0" />
     </ITEM>
    </ITEM>
 </PRODUCT>
</ESET>

and import the following configuration xml by running

/opt/eset/eea/lib/cfg --import-xml=cfg.xml

Should the problem persist with v10 installed, please raise a support ticket.

Thank you for the response.

As instructed:

a) /opt/eset/eea/lib# ll cfg.xml
-rw-rw-r-- 1 root root 1111 Jul 28 13:55 cfg.xml

b) /opt/eset/eea/lib# /opt/eset/eea/lib/cfg --import-xml=/opt/eset/eea/lib/cfg.xml
ESET Endpoint Antivirus Error: Cannot import settings: Not found