nabeelmansoor 22 Posted April 26, 2023 Share Posted April 26, 2023 Hi, I cannot seem to successfully view my license details nor am I able to view devices registered under my license. The attached error seems to constantly pop up. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,231 Posted April 26, 2023 Administrators Share Posted April 26, 2023 I was just able to log in alright. Please wait a bit before you try again. Should the problem persist, please raise a support ticket. Link to comment Share on other sites More sharing options...
nabeelmansoor 22 Posted April 26, 2023 Author Share Posted April 26, 2023 Thanks. This has been going on for a few weeks now. I raised a ticket with tech support which connected me with the Sri Lanka ESET team, they were unfortunately that helpful in fixing the issue. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,231 Posted April 26, 2023 Administrators Share Posted April 26, 2023 You've mentioned MyEset but did you actually mean https://home.eset.com ? Link to comment Share on other sites More sharing options...
nabeelmansoor 22 Posted April 26, 2023 Author Share Posted April 26, 2023 15 minutes ago, Marcos said: You've mentioned MyEset but did you actually mean https://home.eset.com ? That's correct. The ESET Home portal. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,231 Posted April 26, 2023 Administrators Share Posted April 26, 2023 Thanks, the issue has been reported to the development team. We'll keep you posted. P_EHOME-13829 micasayyo 1 Link to comment Share on other sites More sharing options...
ESET Staff metaller 49 Posted April 27, 2023 ESET Staff Share Posted April 27, 2023 (edited) Plase try to change your password and then try to log in again... This may help... If not, dop me a pm with your email registred within EH. regards peter Edited April 27, 2023 by metaller Link to comment Share on other sites More sharing options...
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