el el amiril 0 Posted April 21, 2023 Share Posted April 21, 2023 hello respective admin and eset staff i am reporting app freeze and gui button missing i cant used it Link to comment Share on other sites More sharing options...
Administrators Marcos 5,243 Posted April 21, 2023 Administrators Share Posted April 21, 2023 Are you able to reproduce the issue at any time? If so, please raise a support ticket and provide: - a dump of egui.exe - logs collected with ESET Log Collector el el amiril 1 Link to comment Share on other sites More sharing options...
el el amiril 0 Posted April 21, 2023 Author Share Posted April 21, 2023 1 hour ago, Marcos said: Are you able to reproduce the issue at any time? If so, please raise a support ticket and provide: - a dump of egui.exe - logs collected with ESET Log Collector Sir it occurs rarely on a rate of 4 out of 10 Link to comment Share on other sites More sharing options...
el el amiril 0 Posted April 21, 2023 Author Share Posted April 21, 2023 Some buttons will not respond and when accessinf some setting there are missing words Link to comment Share on other sites More sharing options...
el el amiril 0 Posted April 21, 2023 Author Share Posted April 21, 2023 Sir i am currently uploading the dump of egui eis_logs.zip Link to comment Share on other sites More sharing options...
el el amiril 0 Posted April 21, 2023 Author Share Posted April 21, 2023 Please send me link for spprt tket Link to comment Share on other sites More sharing options...
Administrators Marcos 5,243 Posted April 21, 2023 Administrators Share Posted April 21, 2023 You can open the wizard via Help and support -> Technical support in gui or by opening this link: https://go.eset.com/contact-support/ el el amiril 1 Link to comment Share on other sites More sharing options...
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