Bing 0 Posted March 17 Share Posted March 17 I'm not a native speaker of English so if there's any vague description please don't blame me😊 I used Pulse Secure to connect to VPN. My ESET expired few months ago and I remove it with the uninstaller provided by ESET Taiwan [1] (I'll put the link below). Everything works smoothly, and the VPN also works well. Few days ago I bought a new ESET key and reinstalled it. But I can't connect to my VPN anymore. I've tried every methods I could find via supporting community of Pulse Secure [2] (reinstall, running commends etc.). And I found a more serious issue, the firewall (0x8007042c), it is disabled but I can't enable it or fix it even after I uninstalled ESET completely. After trying some methods (fixing 0x8007042c), and non of them succeeded😭. I'm not sure whether ESET causes the firewall issue or not. (Hope it isn't, ESET is the best anti virus app I'd ever used) My os is win10 BTW LINKs⬇️ [1]: https://www.eset.com/tw/about/newsroom/press-releases/news/eset-移除工具與步驟-uninstaller-tool/ [2]: https://community.pulsesecure.net/t5/Pulse-Desktop-Clients/Pulse-Secure-1205-error-after-1st-good-connection/td-p/43760https://community.pulsesecure.net/t5/Pulse-Connect-Secure/Pulse-Secure-Stuck-on-quot-Secure-Connection-quot-Error-1205/td-p/38195https://community.pulsesecure.net/t5/Pulse-Desktop-Clients/Error-1205-Failed-to-setup-Virtual-Adapter/td-p/39880 Link to comment Share on other sites More sharing options...
Administrators Marcos 4,926 Posted March 17 Administrators Share Posted March 17 Unfortunately you didn't mention what ESET product and version you have installed. Does temporarily uninstalling ESET make a difference? Link to comment Share on other sites More sharing options...
itman 1,630 Posted March 17 Share Posted March 17 (edited) 1 hour ago, Marcos said: Unfortunately you didn't mention what ESET product and version you have installed. Does temporarily uninstalling ESET make a difference? OP states it does not: 2 hours ago, Bing said: And I found a more serious issue, the firewall (0x8007042c), it is disabled but I can't enable it or fix it even after I uninstalled ESET completely. As far as fixing error code 0x8007042c, scroll down to the section titled "Fix Windows Firewall error 0x8007042c" in this article: https://www.thewindowsclub.com/fix-error-0x8007042c-for-windows-update-or-firewall . Edited March 17 by itman Link to comment Share on other sites More sharing options...
Bing 0 Posted March 19 Author Share Posted March 19 On 3/18/2023 at 1:06 AM, Marcos said: Unfortunately you didn't mention what ESET product and version you have installed. Does temporarily uninstalling ESET make a difference? I don't remember the virsion I'd installed. The only thing I know is that it is Internet Security Link to comment Share on other sites More sharing options...
Bing 0 Posted March 19 Author Share Posted March 19 On 3/18/2023 at 2:38 AM, itman said: OP states it does not: As far as fixing error code 0x8007042c, scroll down to the section titled "Fix Windows Firewall error 0x8007042c" in this article: https://www.thewindowsclub.com/fix-error-0x8007042c-for-windows-update-or-firewall . Thanks for your reply, but none of the metodes are able to fix error 0x8007042c. Here's the result of running the .bat file a few days ago: C:\WINDOWS\system32>c config MpsSvc start= auto 'c' is not recognized as an internal or external command, operable program or batch file. C:\WINDOWS\system32>sc config KeyIso start= auto [SC] ChangeServiceConfig SUCCESS C:\WINDOWS\system32>sc config BFE start= auto [SC] OpenService FAILED 5: Access is denied. C:\WINDOWS\system32>sc config FwcAgent start= auto [SC] OpenService FAILED 1060: The specified service does not exist as an installed service. C:\WINDOWS\system32>net stop MpsSvc The Windows Defender Firewall service is not started. More help is available by typing NET HELPMSG 3521. C:\WINDOWS\system32>net start MpsSvc System error 1068 has occurred. The dependency service or group failed to start. C:\WINDOWS\system32>net stop KeyIso The following services are dependent on the CNG Key Isolation service. Stopping the CNG Key Isolation service will also stop these services. Wired AutoConfig Extensible Authentication Protocol Do you want to continue this operation? (Y/N) [N]: Y The Wired AutoConfig service is stopping. The Wired AutoConfig service was stopped successfully. The Extensible Authentication Protocol service is stopping. The Extensible Authentication Protocol service was stopped successfully. The CNG Key Isolation service is stopping. The CNG Key Isolation service was stopped successfully. C:\WINDOWS\system32>net start KeyIso The CNG Key Isolation service is starting. The CNG Key Isolation service was started successfully. C:\WINDOWS\system32>net start Wlansvc The requested service has already been started. More help is available by typing NET HELPMSG 2182. C:\WINDOWS\system32>net start dot3svc The Wired AutoConfig service is starting. The Wired AutoConfig service was started successfully. C:\WINDOWS\system32>net start EapHostnet The service name is invalid. More help is available by typing NET HELPMSG 2185. C:\WINDOWS\system32>net stop BFE The Base Filtering Engine service is not started. More help is available by typing NET HELPMSG 3521. C:\WINDOWS\system32>net start BFE System error 1083 has occurred. The executable program that this service is configured to run in does not implement the service. C:\WINDOWS\system32>net start PolicyAgent System error 1068 has occurred. The dependency service or group failed to start. C:\WINDOWS\system32>net start MpsSvc System error 1068 has occurred. The dependency service or group failed to start. C:\WINDOWS\system32>net start IKEEXT System error 1068 has occurred. The dependency service or group failed to start. C:\WINDOWS\system32>net start DcaSvcnet The service name is invalid. More help is available by typing NET HELPMSG 2185. C:\WINDOWS\system32>net stop FwcAgent The service name is invalid. More help is available by typing NET HELPMSG 2185. C:\WINDOWS\system32>net start FwcAgent The tab closed immediately after running all commends so I can't see what the last line was. (need to click very fast : P). The result I got earlier today is the same. Link to comment Share on other sites More sharing options...
itman 1,630 Posted March 19 Share Posted March 19 (edited) 8 hours ago, Bing said: c config MpsSvc start= auto This command is wrong. It should be: sc config MpsSvc start= auto Also, did you run the .bat script as admin; e.g. right button mouse click on the .bat file, then select "run as administrator?" Have you tried to reset the Win firewall as noted in this article: https://www.thewindowsclub.com/reset-windows-firewall-settings . Edited March 19 by itman Link to comment Share on other sites More sharing options...
Bing 0 Posted April 5 Author Share Posted April 5 On 2023/3/19 at PM9點32分, itman said: 這個命令是錯誤的。它應該是： sc config MpsSvc start=自動 另外，您是否以管理員身份運行 .bat 腳本？例如，右鍵單擊.bat 文件，然後選擇“以管理員身份運行？” 您是否嘗試按照本文所述重置 Win 防火牆： https: //www.thewindowsclub.com/reset-windows-firewall-settings。 Sorry that I didn't Posted for a while. (Still a high school stutent struggling to get into my dream university) Yes, I did run as admin. I changed the "c" to "sc" in the first line. But some error occured, error code 1068 and 1683. I have met these error codes when attempting to start "Windows Defender Firewall" and "Base Filtering Engine" in Services. Link to comment Share on other sites More sharing options...
Bing 0 Posted April 5 Author Share Posted April 5 BTW some error also occured few days ago. Microsoft store and other Microsoft apps are broken. At first I can't open my image with the app "Photos" and I tried to reinstall it in Microsoft Store but when I tried to open MS it crash at the time it open, and so do other apps like Photos, Snip & Sketch and Feedback. These apps even disappear from Apps & Features in windows setting🙂. I tried some ways to fix it but they all leads to firewall issue, like some attemp to some location was blocked due to firewall issue. (I forgot what the information provided in the pop out) Link to comment Share on other sites More sharing options...
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