Dusan 2 Posted September 14, 2022 Share Posted September 14, 2022 Hello, I updated Eset Protect from version 9.0 to version 9.1.18.1 but after update i cant log to web console. I looked some log files but i cant find source of the problem. Any idea how to solve this? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,399 Posted September 14, 2022 Administrators Share Posted September 14, 2022 Did you update it via an ESET PROTECT component upgrade task? How long did you wait after sending the task before you attempted to log in? Link to comment Share on other sites More sharing options...
Dusan 2 Posted September 14, 2022 Author Share Posted September 14, 2022 15 minutes ago, Marcos said: Did you update it via an ESET PROTECT component upgrade task? How long did you wait after sending the task before you attempted to log in? Yes i upgraded like that, via component upgrade task. Half an hour and still the same error. I read now that can be because outdated MySQL version. I will check that. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,399 Posted September 14, 2022 Administrators Share Posted September 14, 2022 Another reason could be insufficient free RAM during the upgrade process. Should the problem persist, please open a support ticket for further troubleshooting of the issue. Link to comment Share on other sites More sharing options...
Dusan 2 Posted September 14, 2022 Author Share Posted September 14, 2022 I found what was the problem. Everything is fine now. Thank you. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,399 Posted September 14, 2022 Administrators Share Posted September 14, 2022 We would appreciate if you could share with us what the problem was as it may help some other users. Link to comment Share on other sites More sharing options...
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