Lammy 0 Posted September 5 Share Posted September 5 I Keep getting the warning saying that "Web and Email protection is non-functional" but still cannot resolve the problem after tried multiple times of it's suggestion"to restart macOS or install the product" Could anyone help? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,358 Posted September 5 Administrators Share Posted September 5 Do you have a VPN installed? If uninstalling ESET and reinstalling it doesn't help, please collect logs as per the instructions at https://support.eset.com/en/kb3404, open a ticket with your local ESET distributor. Quote Link to comment Share on other sites More sharing options...
Lammy 0 Posted September 5 Author Share Posted September 5 yes i do have VPN installed. Does the VPN cause this problem? How do I resolve the problem as I do need to use the VPN regularly? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,358 Posted September 5 Administrators Share Posted September 5 As far as I remember, reinstalling ESET after VPN installation used to resolve this kind of issues. Quote Link to comment Share on other sites More sharing options...
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