Registered User, License not being accepted.

[Terafugia 0]

Hi

I had a license for Smart Security Premium that expired. I recently purchased a license for ESET Internet Security but the program is claiming all my licenses are expired.

I can see the valid license when I log in to My ESET home. 

While I am unable to use the program my license is ticking away.

 

Gwilym W

[Terafugia 0]

Actually I see the license is waiting for verification. I have never received the email to verify. I have tried resending it several times. Would you mind checking that?

 

 

[Marcos 5,070]

I see only an expired license with the public license ID 3AN-CXM-KFF registered to your forum email address.

Please provide your current license public ID.

[Terafugia 0]

You want me to write down my license number in a public forum? 

Sorry I don't know what you mean by license public ID. 

[Terafugia 0]

Ahoj Marcos.

 

It's almost 4am where you are. It looks like you have gone to sleep.

[Marcos 5,070]

Your public license ID is listed below your license key in the email you received after the purchase of the license or license renewal. Alternatively you can drop me a personal message with your license key.

[Nightowl 202]

8 hours ago, Terafugia said:

You want me to write down my license number in a public forum? 

Sorry I don't know what you mean by license public ID. 

Public ID cannot be used to activate the license , it's used for these cases like support and stuff.

It differs from the license key you activate through it the product , it's normal to be posted here , nothing can be done with it if somebody took it for example.

Edited June 5, 2022 by Nightowl