ATD 0 Posted May 7 Share Posted May 7 I went online to change my password and I'm not listed as an account under the only email I use. I have been using ESET for years. As far as I can tell your support email option is non existent, when I try to get to it I’m sent in circles. What can we do here? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,292 Posted May 7 Administrators Share Posted May 7 Please explain what account you mean. Your license is registered to axxxxxxn@pxxxxxl.net but there is no ESET HOME account registered with this email address. You can create one at https://home.eset.com. In case you didn't hear from ESET LLC support in a timely manner, please provide your ticket ID. Link to comment Share on other sites More sharing options...
ATD 0 Posted May 7 Author Share Posted May 7 I do have a password but perhaps I didn’t start an account. I went to that link and my browser states that the connection is very risky and I should not go there. How is it that a company that is all about security sends users to a link like that? Link to comment Share on other sites More sharing options...
itman 1,407 Posted May 7 Share Posted May 7 1 hour ago, ATD said: I went to that link and my browser states that the connection is very risky and I should not go there. He's correct. Untrusted certificate. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,292 Posted May 8 Administrators Share Posted May 8 7 hours ago, itman said: He's correct. Untrusted certificate. That's because of the period at the end of the url which was mistakenly included in the hyperlink. Will fix it in the above link. Link to comment Share on other sites More sharing options...
ATD 0 Posted May 8 Author Share Posted May 8 7 hours ago, Marcos said: That's because of the period at the end of the url which was mistakenly included in the hyperlink. Will fix it in the above link. Thanks Link to comment Share on other sites More sharing options...
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