new "childx" keeps getting added on one device.

[Guest svenzgirl]

I have one child with one phone.  I had his account all set up with restrictions that worked for a year.   ESET keeps adding a new child to our account.  Today his phone is "child5".    How do I get ESET to stop adding these "child" setups on his device?

[Marcos 5,070]

Please raise a support ticket via the built-in contact form and let logs be submitted to ESET for perusal.