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ESET Main GUI is not responding

Hank H

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Runniing a scan, I received the following message: ESET Main GUI is not responding. My computers locks when I open file manager. 

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Is the computer completely unresponsive when you are running a scan? Even if you scan a folder with a couple of files in it?

What CPU do you have installed and how much RAM?

In order to investigate the issue, further logs and a dump of ekrn will be needed. Please raise a support ticket with your local ESET distributor.

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